Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
As a member of the End User Operation branch of Corporate IT, the IT Asset Management Associate is part of the team responsible for the lifecycle of user assets needed by our 22,000 + global end users. In addition, this person is in position to execute effective and efficient procurement and asset services, ensuing values and competencies in maintaining transparency, integrity, and compliance. The Asset Management Associate derives meaningful operational metrics which align to OLA/SLA’s across the function, and manages continuous improvements with regards to accurate and appropriate inventory across the enterprise.
Reporting to Visa’s Director of IT Asset Management, this role’s primary focus is with inventory data maintenance. As a business office function, this role has significant impact on the day-to-day success of the overall transformational journey of Corporate IT. The Asset Management Associate works with internal customers and peers to ensure data accuracy and lifecycle management of assets. As needed, they support the delivery of financial and logistical acquisition of End User assets. She/He works with peers to derive total cost of ownership (TCO) improvements through operational efficiencies as well as vendor management activities.
Areas of experience include data analysis around asset lifecycle, inventory management and reporting, process developmentoptimization and global logistics and on-time delivery of services/assets.
Ensuring strict adherence to our process lifecycle, updating systems and documents regularly
Perform monthly inventory validation audits for Visa sites. This includes validation of status and the reconciliation of certificates of destruction when an asset is decommissioned.
Reconciling inventory across a variety of systems and statuses (in stock, in use, legal review, etc.) as well as wiping/disposal activities.
Implementing the process of procurement and asset activities, inventory control, logistics and distribution, ensuring effectively functioning processes to avoid costly delays and lost opportunities
Ensuring timely delivery of goods, works and services using the team’s procurement procedures.
Managing the refresh of assets for their assigned region
Assisting team members as needed to ensure the entire asset service is robust and operationally efficient
o Controls and Reporting
Guaranteed accurate inventory reporting.
Ensure audit and control regulations are met, including asset reconciliation and disposal certifications.
Ensure full compliance of procurement activities, financial rules and regulations, relevant organizational directives and administrative Instructions.
Preparing accurate ad-hoc, monthly and quarterly inventory level reports as required
Ensure all activities are compliant with standard reporting requirements and audits.
Ensure effective lines of communication between stakeholders, primarily those whom are within the EUO department, but also between Finance, Procurement and other cost center owners
Manage relationships with vendors, suppliers and contractors to facilitate smooth flow of services
Maintain and ensure adherence to Standard Operating Procedures, control of workflows, continuous business processes monitoring and delivery of improvements as it pertains to inventory accuracy.
Recommend continuous improvements to team, sourcing, technicians to drive measurable improved performance
Participate in various Asset Management projects as needed
Minimum of 2 years of work experience or a Bachelor’s Degree
Basic knowledge of asset management
Average knowledge and experience using excel spreadsheets
5 or more years of work experience at a tech company
Experience with inventory management systems.
Above average experience with using Excel formulas
Ability to execute at the detail level while maintaining a strategic alignment with the practice
Identifying and solving process gaps
Ability to speak up when something does not make sense and creating a plan to fix, streamline, and automate
Knowledge of PC, MAC and peripherals
Strong analytical skills
Strong organization skills with the ability to multi-task and prioritize work schedules
Consistently approaches work with energy and a positive, constructive attitude
Builds strong relationships with team members and stakeholders
Demonstrates openness to change and ability to manage complexities
Ability to develop collaborative and harmonious relationships at all levels of the organization
Excellent verbal and written communication skills, problem solving skills, attention to detail, interpersonal skills and the ability to interact professionally with internal and external parties
Strong ability to work independently and manage one’s time
Incumbent must make themselves available during core business hours
This position requires the incumbent to travel for work
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.
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