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Vice President of Retail Operations
Bulgari
Bulgari is a global luxury maison with a large retail footprint, and its leadership structure includes executives responsible for sales, retail, merchandising, supply chain, and customer experience. A Vice President of Retail Operations at Bulgari would focus on store performance, retail execution, client experience, and operational excellence across North America or a broader region.
Role focus
- Oversee boutique operations, retail standards, and store productivity.
- Drive sales execution, staffing effectiveness, and clienteling discipline across stores.
- Partner with merchandising, supply chain, and sales leadership to ensure inventory availability and assortment alignment.
- Improve customer experience, operational consistency, and regional retail KPIs.
- Support leadership on market expansion, talent development, and store special projects.
Background expectations
- Senior retail leadership experience in luxury jewelry, watches, fashion, or premium consumer brands.
- Strong record managing multi-store or multi-market retail operations.
- Experience coaching store leaders and improving commercial performance.
- Ability to work closely with global functions in a brand-sensitive environment.
