Vice President of Multifamily Operations Full Time NEW

Location: Bala Cynwyd, PA (significant travel required)

Reports to: Executive Leadership

Overview

A growing real estate investment and operating platform is seeking a Vice President of Multifamily Operations to oversee a diverse portfolio of apartment communities. This leadership role combines operations, asset management, and transaction involvement, and is ideal for someone who thrives in a fast-paced, entrepreneurial environment.

The position will play a key role in driving property performance, supporting acquisitions and dispositions, and establishing scalable operational frameworks across the portfolio.

Key Responsibilities

Portfolio Operations Leadership

• Direct oversight of day-to-day operations across a multifamily portfolio, ensuring strong performance in occupancy, NOI, and resident satisfaction
• Lead and develop regional and corporate teams, including hiring, coaching, and performance management
• Establish and maintain consistent operating standards across leasing, maintenance, compliance, and customer experience
• Conduct regular property visits to assess operations, physical condition, and team effectiveness
• Identify operational inefficiencies and implement strategies to improve performance and scalability

Transactions & Asset Strategy

• Participate in evaluating new investment opportunities, including underwriting and due diligence
• Contribute to business plan development for acquisitions and oversee execution post-close
• Support financing efforts by preparing materials and assisting with lender coordination
• Partner with internal and external stakeholders throughout acquisition, refinance, and disposition processes

Financial Oversight & Performance

• Lead annual budgeting and ongoing forecasting processes across the portfolio
• Review operating results, analyze variances, and implement action plans to drive performance
• Oversee revenue optimization strategies including pricing, leasing velocity, and occupancy management
• Ensure disciplined expense management and vendor oversight

Leasing, Marketing & Market Intelligence

• Monitor local market conditions including rents, concessions, and competitive positioning
• Ensure leasing and marketing strategies are aligned with asset-level goals
• Oversee online presence and listing accuracy across digital platforms

Capital Improvements & Asset Quality

• Identify and prioritize capital projects to enhance asset value and resident experience
• Collaborate with leadership on capital planning and execution strategies
• Oversee project implementation in coordination with construction and maintenance teams

Stakeholder Communication & Risk Management

• Serve as a key point of contact for ownership and investment partners
• Provide regular updates on portfolio performance, risks, and opportunities
• Maintain relationships with lenders and support reporting requirements
• Respond quickly to operational challenges and manage escalated issues or emergencies

Qualifications

• Bachelor’s degree in Real Estate, Finance, Business, or related field preferred
• 10+ years of multifamily experience across operations, asset management, and/or investments
• Proven track record of improving asset performance and driving portfolio value
• Strong financial acumen, including budgeting, forecasting, and KPI analysis
• Experience with property management platforms (e.g., Yardi, RealPage) and advanced Excel skills
• Ability to operate both strategically and tactically in a hands-on environment
• Strong leadership, communication, and problem-solving capabilities

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