Verizon Team Member Full Time NEW

A&Z Strategies is searching for a Verizon Team Member in California, a professional who sees customer challenges as opportunities for elegant resolution. As a Verizon Team Member, you’ll apply your witty intellect and corporate acumen to Verizon’s full product catalog, designing bespoke bundles that don’t just meet needs but anticipate them.

As a Verizon Team Member, you’re the strategic connector between Verizon’s next-gen network and the neighborhoods it serves. Whether guiding a remote worker to gigabit Fiber or bundling mobile with whole-home Wi-Fi, the Verizon Team Member will own their territory, their metrics, and their mission: frictionless adoption, every time.

Why the Verizon Team Member Role Matters

You ensure no one drowns in a sea of slow loading times or poor connectivity. The Verizon Team Member is the lifeguard for the digital ocean, blowing the whistle on lag and throwing a life preserver of high-speed internet to customers who are struggling to stay afloat.

Key Responsibilities of the Verizon Team Member

• Coordinate service enrollments and activations by guiding customers through wireless, internet, and bundled options using digital and phone-based channels.
• Build and manage a qualified lead pipeline through CRM tools, outreach campaigns, and strategic follow-ups.
• Track performance metrics, including activations, feedback, and upsell conversions, to support campaign goals and service optimization.
• Maintain CRM records with precise logs of customer preferences, service milestones, and engagement history.
• Collaborate with internal teams to resolve service issues, align messaging, and ensure timely delivery across Verizon’s full product suite.
• Monitor customer behavior and market trends to recommend service enhancements and identify upsell opportunities.

What We’re Looking For in a Verizon Team Member

• Experience in direct sales, customer engagement, or service coordination, ideally within telecom, retail, or subscription-based environments.
• Clear communicator with the ability to simplify service options, guide customers through enrollment, and support confident decision-making.
• Proficient in CRM platforms and digital tools used for workflow management, performance tracking, and campaign visibility.
• Self-driven, organized, and results-focused—thrives in fast-paced environments and contributes with a proactive, team-first mindset.

Job Type: Full-time

Pay: $800.00 – $1,100.00 per week

Benefits:

• 401(k)
• Employee discount

Work Location: In person