UPP Global Hiring for Commercial Parking Area Supervisor Full Time

UPP Global is seeking a hard working, reliable and career-minded supervisor to join the Commercial Operations team as an Area Supervisor. Qualified candidates can be seasoned supervisors looking to move into the parking services industry, or those experienced in parking services / similar field who feel ready for a leadership role. This opportunity is a great next step for someone serious about building their experience as a operations manager.

About UPP Global: UPP is a growing full-service parking management company with expertise in all verticals of parking. We are active in 9 states along the Eastern Seaboard with over 300 locations and counting. In this time of company-wide expansion, there’s never been a better time to work and grow with UPP Global!

Position Description, Responsibilities and Duties:

• Vital to the Commercial Operations Division, the Area Supervisor leads by example and by direction in the various duties required to efficiently and effectively run commercial parking properties within the assigned “designated zone.” Located within the densely-populated downtown section of Portland, these properties are grouped geographically into 3 zones for organizational structure. Each zone’s team shall be comprised of one supervisor, one maintenance worker, multiple parking lot attendants, and one portfolio manager as the team leader.

• The Area Supervisor will directly to the Portfolio Manager of Commercial Operations for their zone, and act as their right hand. They will oversee day-to-day functions at multiple commercial properties. Ideal candidates will have 6–12 months of experience in a supervisory role, preferably in the parking industry or similar field.

• Shifts: Depending on zone, will be determined. Regular shifts may consist of mornings, daytimes, or evenings – and occasionally late PM hours. Ability and willingness to work weekends is a must for all.

• The hourly pay rate range is $18.00 – $21.00 dependent on relevant experience/leadership ability. Position comes with a comprehensive benefits package. Opportunity to move into higher position is possible, as are raises – and this is based on performance reviews to be conducted after a probationary period.

Primary Job Responsibilities:

• Strives to provide an excellent level of quality with regards to the customer experience, resolving complaints or escalating issues when appropriate.
• Maintains a clean, neat work environment including equipment and signage
• Completes all tasks in a timely manner as instructed by the Portfolio Manager
• Cooperates with all management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers
• Maintains strict confidentiality related to associate and client information.
• Physically performs light maintenance duties and cleaning to adhere to UPP Global standards. Utilizes co-workers to assign tasks in pursuit of these standards and works alongside maintenance and operations staff, directing and delegating duties as needed.
• Understands and follows safety and security procedures. Uses only equipment trained to operate.
• s all accidents and incidents to the Portfolio Manager immediately
• s all potential high-risk areas and safety concerns to the Portfolio Manager

Supervisory roles and responsibilities:

• Leads staff by example and by directing
• Provides effective performance feedback through employee recognition, rewards, training, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintains employee work schedules including assignments, job rotation, training, and paid time off; covers for absenteeism, and overtime scheduling
• Work with Regional Recruiter to provide accurate and timely information on staffing needs; communicates the scheduling requirements, job duties, and specific vacancies to ascertain level/urgency of need, provides updates on current openings; interviews, selects, and hires qualified candidates for vacancies.
• Empowers employees to take responsibility for their jobs and goals.
• Delegates responsibility and expect accountability and regular feedback.
• Ensures a safe, secure, and legal work environment.
• Maintains a workplace culture that reflects the values, integrity, and professionalism of a top-tier organization. Constantly evaluates opportunities for self-development.

Requirements & Qualifications:

The physical demands of this position, mandatory requirements, adherence to safety protocols and qualifications described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Position Must-Haves:

• Must have a valid Driver’s license and have held it for at least 3 years.
• Must be willing to work outdoors, sometimes in challenging weather conditions
• Must be at least 18 years of age, and agree to a post-offer criminal background and motor vehicle (MVR) check

Other Requirements:

• High school degree or GED equivalent strongly preferred.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability and willingness to be flexible in working at multiple locations and, when needed, outside of normal business hours including occasional work on weekends and nights.
• Ability to work in a fast-paced team environment, interacting with other employees in a professional and friendly manner.

[Experience in other fields that may lend the proper skills include: retail, e-commerce, end-user or B2B sales; residential/luxury property management; restaurant management, Food & Beverage management; travel industry; high school, college or professional team-sports and coaching thereof; event operations, live entertainment & venue operations, warehouse operations, shipping/delivery/logistics operations, security management, audio or visual production management]

Benefits:

All our employees accrue paid time off beginning on their first shift. In addition, employees working 30 hrs. or more each week are eligible for our benefits package including:

• Medical, Dental, Vision
• Health Savings & Flexible Spending Account
• Company paid life, AD&D, STD & LTD insurance
• Paid Time Off
• Holiday pay
• Retirement savings with company match up to 6%
• Employee Assistance Program
• Gym Reimbursement
• PayActiv, Earned Wage Access: With PayActiv, you access your money instantly from hours you’ve already worked! Transfer to your bank or debit card, call an Uber, and order goods from Amazon! Through PayActiv, your accessible earnings are NOT a loan, so there’s no interest! It’s just your money, when you need it!

UPP is an Equal Opportunity Employer (EEO) that encourages applicants who are Protected Veterans of The U.S. Armed Forces, Individuals with Disabilities, Women, and Minorities to apply. (EEO/M/F/V/D).

Job Type: Full-time

Pay: $18.00 – $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

Application Question(s):

• (Yes/No) Are you willing and able to work in challenging outdoor conditions, including winter weather events such as heavy snow storms? (Employer provides sufficient outerwear for waist level up)
• (Yes/No) Are you willing to regularly be available to work outside of traditional business hours, including nights and weekends, on an on-call or as-needed basis, within reason?
• (If no parking industry experience) How many years of experience do you have working in other similar fields? (for example, property management, security management, event operations, restaurant management) Specifically, what fields and in what position?

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising: 1 year (Preferred)
• Parking Industry: 1 year (Preferred)

License/Certification:

• Driver’s License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location