TEKsystems Hiring for Helpdesk Manager – 100% Remote at Columbus, OH Full Time

We are looking for a qualified help desk manager to join our team. You will be responsible for leading our technical support team to provide excellent customer service and resolve all technical issues.

Responsibilities –

• Recruit, train, and support help desk representatives
• Establish best practices through the entire technical support process
• Develop daily, weekly and monthly reports on the help desk team’s productivity.

Requirements and Skills –

• Proven work experience as a Help Desk Supervisor and/or Manager
• Solid technical knowledge (Windows technology stack)

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.