Technical Manager CERT Cyber Assurance Full Time

Technical Manager – CERT Cyber Assurance
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What_We_Do

The SEI helps advance software engineering principles and practices and serves
as a national resource in software engineering, computer security, and process
improvement. We work closely with defense and government organizations,
industry, and academia to continually improve software-intensive systems. Our
core purpose is to help organizations improve software engineering capabilities
and develop or acquire the right software, defect-free, within budget and on
time, every time.

Position_Summary

The individual in this position will work as a technical manager of the Cyber
Assurance (CA) Team within CERT’s Risk & Resilience Directorate. This candidate
will be responsible for the creation, development, funding, and management of a
sustained research and technical agenda for Risk & Resilience CA Team
consistent with and directly supporting the US Department of Defense’s
strategic challenges and emerging threats. The technical manager is responsible
for developing and communicating a technical vision, developing tasking and
budget data for project work statements, developing and managing project plans,
managing initiative finances and accounting, generating new work and customers,
working with business development staff, executing work with high degree of
customer satisfaction, and supervising staff.

The successful candidate must have proven experience conducting and leading
technical efforts in support of the US Federal Government and Department of
Defense; managing technical teams; be self-directed, have a track record of
creating interdisciplinary approaches to problem solving, and demonstrate
exceptionally strong presentation and writing skills. The candidate must also
be able to interact with clients and staff of all levels in a highly
professional and competent manner.

Requirements

• BS in computer science, software engineering, information systems, or a

related technical field with ten (10) years of experience or equivalent

• MS in computer science or technical/engineering field with eight (8)

years of experience

• PhD in computer science or technical/engineering field with six (6) years

of experience.
Other educational backgrounds of a technical nature with experience as
described may be considered.

Experience: Total of ten (10) years of experience as a system or network
administrator, software engineer, information systems analyst, information
security analyst, IT auditor, database administrator, or similarly technical
occupation. Experience with and substantial knowledge of:

• Information technology, networking, and telecommunications
• network security, survivability, and resiliency concepts and issues
• systems and/or software engineering
• project planning and management
• strategic planning
• basic statistical methods and/or anomaly detection
• fundamental financial management and accounting
• USG and DoD cybersecurity tools, techniques, methods, and operations
• USG and DoD cybersecurity policies and directives

Skills/Abilities

• mastery of information technology concepts, cyber security best practices

and standards, information security evaluation methods, computer security
incident management lifecycle and methodologies; risk management; and
security policy development

• excellent analytical, organizational, reasoning and problem-solving

skills

• outstanding written and oral communication skills
• demonstrated ability and experience in employee performance management
• outstanding financial and resource management skills
• demonstrated ability to prepare papers and presentations for technical

and non-technical audiences

• ability to interact effectively with diverse constituencies internally

and externally, including senior executives and managers in government
and industry, especially USG COTR personnel or similar roles

• ability to recognize and deal appropriately with confidential and

sensitive information, and where appropriate, ability to obtain and hold
a security clearance

• active involvement in professional societies

Physical

• Mobility: primarily sedentary in an office setting with some mobility,

i.e., able to travel to various locations within the SEI and CMU
community as well as travel to customer sites

• Environmental Conditions: normal office conditions; however close contact

with computers and other electronic devices for prolonged periods
Behavioral

• Leadership: Ability to influence, motivate, and inspire others to create

positive organizational change; ability to set ethical and performance
standards by example; ability to build consensus and commitment to
achieve the organization’s vision

• Initiative: Ability to work independently without being prompted; ability

to consistently exceed performance expectations, especially by initiating
and implementing new projects; ability to anticipate problems and
proactively address issues; ability to continually improve work
processes; ability to demonstrate and lead others through change

• Teamwork: Ability to contribute and participate in a group environment to

meet common goals; ability to promote a congenial work environment;
ability to identify conflict and bring it to a productive conclusion;
ability to show leadership in putting the team’s agenda above any
personal agenda; ability to display a positive and productive attitude

• Customer Service: Ability to continually meet or exceed the expectations

of customers; ability to respond to customers in a timely and productive
manner; ability to keep customers informed and to monitor satisfaction;
ability to address customer service problems promptly and non-
defensively; ability to continually take more than routine action to
assist a customer

• Communication: Ability to effectively speak in individual or group

situations; ability to write clearly and convincingly; ability to
communicate across all levels of the organization; ability to make
effective presentations; ability to gain respect quickly and build trust
and credibility; ability to confront interpersonal issues and quickly
resolve conflict; ability to provide specific and timely feedback and
constructive criticism
Other: U.S. Citizenship is required. Applicants selected will be subject to a
security investigation and must meet eligibility requirements for access to
classified information.

Preferred_Qualifications_And_Requirements

Licenses: Ideal candidates will hold a current information security related
certification and/or training certificate from an industry-recognized
organization or be in the process of seeking equivalent certification(s).
Experience: Familiarity with process improvement models that contain the
essential elements of effective management, development, and acquisition
processes for one or more disciplines and experience transitioning these models
into organizational practice; three or more years of leadership experience with
responsibility for project and budget management.

Skills/Abilities

• Demonstrated consulting and advising skills and experience
• Project management experience and PMP certification
• Leadership and mentoring skills
• Strategic planning skills
• Demonstrated experience in developing and executing a research agenda in

leading-edge technology disciplines

• Developing and delivering technical training content to a diverse

audience from entry level technologists to director or C-level executives
Accountability: Implement and participate in the planning, execution, and
transition of projects leading to technical results. Contribute to department
or program objectives and plans development. Keep in confidence sensitive
information such as customer processes, risks, vulnerabilities, and internal
work products, whether for eventual public or private distribution. Demonstrate
responsible project and financial management of a portfolio of work exceeding
$5 million dollars.
Direction: The incumbent is expected to act independently and develop and
execute a research and technical agenda that adheres to CMU and SEI defined
policies, practices, and procedures. The incumbent is expected to demonstrate
leadership for and support of CMU, SEI, CERT, and Risk & Resilience
organizational objectives, policies, practices, and procedures through example
and direction.
Decisions: The individual in this position is expected to make strategic
choices regarding the direction of the team that will be distilled into a
research and technical agenda funded by a defined set of existing and new
customers and implemented by a team hired to execute the specific tasking. The
individual in this position is also required to work effectively with Risk &
Resilience project managers to ensure proper coverage of work tasks, proper
funding for personnel, and identification and tracking of customer and project
milestones and deliverables. The individual in this position is required to
accurately represent the CERT Division and its technical work in interactions
with customers, sponsors, and the public.
Supervision: Contributes to hiring decisions of program staff; responsible for
performance reviews, salary adjustments, and work allocation to staff; mentor
junior staff; supervises student interns. The experienced candidate may perform
or supervise project management responsibilities.

Job_Functions_Or_Responsibilities

30% Manages team to effectively implement and accomplish the SEI Program Plan,
the CERT Division strategic plan, and the Risk & Resilience directorate
strategic plan. Sets goals and objectives and manages operational and
functional business activities. Develops, implements and tracks short

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