Switchboard Operator – Telecommunications – Full-Time – Evenings Full Time NEW

PURPOSE OF JOB : Operate multiple communication, safety, alarm and alert systems. Handle emergency medical codes and various emergency situations in accordance with departmental and hospital policy and procedures.

Essential Functions

• Answer all incoming calls and interdepartmental calls to the hospital switchboard according to the policy and procedure.

• Has working knowledge of hospital code and emergency protocols and executes procedures according to the Telecommunication policies.
• Monitor and respond to hospital Security/Safety alarm systems, and critical e-mail alerts.
• Maintain and update Associate On-call Schedules. Review Physician on-all schedules through Tiger Schedule.
• Respond in a professional manner to all visitor and inquiry issues in the absence of information desk volunteers.

Job Qualifications

QUALIFICATIONS :

• Education: Minimum, High School Degree

• Experience: Will provide training
• Other Skills: Excellent Customer Service Skills, Computer and Multi-tasking Skills.