Supply Chain Operations Specialist Full Time NEW

Hiring: Supply Chain Operations Specialist

Company: Rain Media I Organics Ocean

Reports to: Supply Chain Director

Status: Full-time/W2

Location: Remote with limited potential travel

Position Overview

Are you a detail-driven supply chain professional who thrives on ownership, accuracy, and operational follow-through?

Rain Media I Organics Ocean is hiring a Supply Chain Operations Specialist to take full ownership of our purchase order, invoicing, supplier coordination, and improve visibility across our supply chain. This is a hands-on, execution focused role responsible for ensuring PO orders are created correctly, supplier timelines are tracked closely, invoices and shipments are reconciled cleanly, and procurement data is accurate and up to date at all times. that sits at the intersection of cost control, inventory availability, and operational continuity.

This role is tactical and execution-focused, not strategic sourcing. Supplier selection, capacity planning, and demand forecasting are owned by leadership. The Supply Chain Ops Specialist owns the day-to-day execution: PO creation, supplier follow-ups, shipment and invoice reconciliation, tracker accuracy, and documentation flow. Success in this role means leadership can trust that procurement data is current, clean, and reliable without needing to double-check.

Who we are: Organics Ocean

We are a premium direct-to-consumer supplement brand helping people live healthier lives through science-backed, clean, and effective products.

We’re not a company where things stay the same. We test, we optimize, we innovate, and we want someone who thrives in that kind of high-accountability, fast-paced environment.

Why join our team?

High-growth eCommerce brand: Driven by innovation and fast execution, Organics Ocean has seen 350% year over year growth.

Ownership & Accountability: We trust our team members to take full ownership of their responsibilities. You are empowered to lead, execute, and improve without micromanagement. We value individuals who take initiative, hold themselves accountable, and drive meaningful results.

A team of high performers: We push boundaries, move fast, and get things done. The company is in a hockey stick growth phase. This is not a good fit for those who don’t want to grow.

Responsibilities

Procurement Execution & PO Ownership

• Own the purchase order and invoicing process from SIOP output through supplier delivery.
• Create and manage POs in QuickBooks; send to suppliers and manage all follow-up.
• Maintain accurate, daily-updated PO trackers (transitioning from weekly to daily updates).
• Communicate with suppliers on pricing, timelines, labeling responsibilities, and shipment details.
• Understand supplier nuances (how they invoice, common error patterns, labeling workflows).
• Prepare and organize data for cash disbursement meetings, including invoice approvals and open invoice tracking.
• Reconcile invoices and supporting documents; flag anomalies such as direct-to-FBA shipments, missing packing slips, or incorrect PO allocations.
• Confidently manage large, complex POs with multiple shipments and exceptions.

Supplier Coordination & Operational Tracking

• Track supplier production timelines and delivery schedules to ensure inventory arrives as expected.
• Coordinate with suppliers on order status, shipment schedules, and delivery changes.
• Reconcile shipments against GFS, warehouse receipts, and packing slips; resolve mismatches.
• Support escalation workflows when delivery timelines are missed, working with internal stakeholders as needed.
• Maintain supplier contact details and documentation across systems.
• Support a future supplier scorecard process by tracking on-time delivery data and performance metrics for quarterly review.
• Work effectively with suppliers across varying levels of process maturity (systematized vs. manual).

Logistics & Inventory Support

• Coordinate with carriers and 3PL partners (including TFL) to support smooth inbound logistics and receiving.
• Track inventory movements related to POs and confirm deliveries are properly documented and recorded.
• Support reconciliation of large POs with multiple shipments by aligning packing slips, receiving records, and invoices.
• Identify and flag exceptions such as missing documents, mismatched shipments, incorrect PO allocations, or incomplete receiving.

ERP Transition & Process Improvement

• Support upcoming ERP implementation by learning current workflows and helping define improved future-state processes.
• Assist with data cleanliness, documentation, and workflow consistency to ensure a smoother transition into an ERP environment.
• Help build repeatable procurement processes that reduce manual work and eliminate preventable fire drills.
• Contribute to defining and running future procurement workflows within the ERP system.
• Apply general analytics skills to support costing comparisons and process improvements.

90-Day Success Looks Like:

• Full ownership of PO + invoice management
• Daily-updated PO tracker
• No last-minute invoice scrambles before cash disbursement

12-Month Success Looks Like:

• ERP lives with clean data
• Supplier scorecard populated and usable
• Reduced exceptions and reconciliation time

Requirements

• Minimum 5 years of experience in procurement, supply chain, or purchasing roles (CPG or DTC preferred).
• Hands-on experience with purchase orders, invoicing, and supplier communication.
• Ability to work in QuickBooks for monthly PO creation and management (expert-level not required).
• Strong spreadsheet skills for managing trackers and reconciling shipments, receipts, and packing slips.
• Comfortable handling large, complex POs with multiple shipments and exceptions.
• Detail-oriented with the ability to catch errors such as incorrect POs, missing packing slips, or direct-to-FBA anomalies.
• Prior ERP experience (tool-agnostic); NetSuite preferred but not required.
• Strong documentation, discipline, and organizational habits.
• Clear communicator with strong follow-through and ability to keep stakeholders aligned.
• Comfortable managing multiple suppliers, timelines, and operational tasks simultaneously.

Highly Preferred Experience

• QuickBooks certification.
• NetSuite or ERP certification.
• Experience in supplements, nutraceuticals, CPG, or DTC eCommerce operations.
• Experience supporting supplier scorecards or vendor performance management.
• Experience supporting dual-sourcing strategies or multi-vendor allocation planning.
• Familiarity with COA collection and documentation workflows (analysis not required).

Additional requirements:

• Willingness to work within the US time zones with overlap with Pacific Time, regardless of geographic location.
• Access to a computer
• Reliable internet connection
• Reliable and distraction-free work environment
• Limited potential travel

Offer Details

• This is a full-time, remote, W-2 employee position.
• Pay is $85 – $115K / year based on experience.
• Healthcare, dental, and vision are available
• Limited travel required for this position.

About Organics Ocean

To learn the founder’s story and more about Organics Ocean, visit the website.

The company is a place for innovation. Team roles and responsibilities are clear, and the passion for being a part of something bigger than one’s self is shared among everyone. The environment is casual, but the work is serious. Riding this wave of growth only works with A-Players on the team, and that is what everyone is: an A-Player.

Cultural Pillars:

• Accountability: Take full ownership of your responsibilities and their outcomes. You commit to seeing work through, accepting both successes and failures, and continuously learning and improving along the way. Accountability requires visibility, we make work visible by default through clear processes, documentation, and open communication so leaders have line of sight, teams stay aligned, and issues are identified early. .
• Operational Excellence: We believe in a strong foundation and scalable business. In e-commerce, every action becomes a building block, and small cracks compound quickly as we grow. We prioritize building reliable processes, systems, and standards that hold up under scale. We fix breakdowns early, design for consistency, and execute with discipline so growth doesn’t introduce chaos.
• Clarity & Trust: Clarity builds trust, and it goes both ways. Leaders are responsible for setting clear expectations, priorities, and context. Team members are responsible for asking questions, raising their hands, and seeking clarity when something is unclear. When clarity is actively given and actively sought, trust grows, decisions improve, and teams move faster together.
• Efficient Leverage: Efficient leverage means doing the right work, not more work. We challenge the status quo, explore better ways of working, and speak up when we see opportunities to improve. We value fresh thinking, but apply it with intention, building systems, getting to decisions, and creating leverage that drives meaningful impact. Through innovation paired with discipline, we pull the right levers to move the business forward and scale sustainably.
• Move Fast and Persevere: We push forward with speed and determination, even when things get tough. In the fast-paced world of e-commerce and startups, challenges are inevitable. Success comes from acting quickly, adapting, and staying resilient when obstacles arise. We don’t slow down when things get hard—we press through and keep moving forward.

Interview process

Below is an example of the interview process and rounds. Generally, it may take several weeks to complete.

• Initial Application
• Skills Application
• Interview with HR
• Interview with the Hiring Manager
• Potential paid project
• Final interview with a VP or Director/VP-level manager (potentially 2 interviews)

If selected, you will be invited by email to progress to the next round.