Senior Human Resources Generalist Full Time NEW

Acting as a key partner and right hand to the HR Director, the Sr. HR Generalist owns and manages core HR operations across a global environment. This role supports employees in the U.S. and Canada while partnering closely with our India counterparts to ensure alignment and consistency in HR operations.

The Sr. HR Generalist serves as the primary point of contact for employee HR inquiries and is responsible for delivering a high-quality employee experience across the full employee lifecycle. This role partners closely with leadership and management lines to provide guidance on employee matters and ensure consistent messaging and decision-making across the organization.

With ownership over critical HR processes and systems, the Sr. HR Generalist drives process standardization, data integrity, and continuous improvement to build scalable, efficient HR operations—while delivering high-quality employee experience.

Reporting directly to the HR Director, this role is ideal for someone who thrives in a remote, professional services environment and operates with a high degree of autonomy. The ideal candidate brings sound judgment, an equitable perspective, and the ability to independently manage both employee and leadership-facing matters.

As the HR function continues to grow, this role offers meaningful opportunities for professional development and career progression, and the opportunity to play a key role in shaping a global HR function from the ground up.

Location: Virtual: Home-based office in the US or Canada

Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.

Key Responsibilities:

• Serve as the primary point of contact for employee HR inquiries, independently managing and resolving issues with sound judgment
• Partner with leadership and management lines to provide guidance on employee matters and ensure consistent application
• Support HR due diligence and post-close integration activities for M&A
• Manage and support performance review processes and employee feedback cycles
• Own and manage onboarding, offboarding, and employee lifecycle processes
• Own and manage LOA and accommodations processes, ensuring compliance, consistency, and a positive employee experience
• Own HRIS data integrity, reporting, and system administration
• Ensure compliance with employment laws (U.S. and Canada) and maintain accurate employee records
• Partner with leadership and the Total Rewards function to support the execution and ongoing management of benefits programs
• Execute compensation-related processes in partnership with the Total Rewards function
• Proactively identify trends and risks within employee populations and recommend solutions
• Drive process standardization, documentation, and continuous improvement across HR operations
• Generate and analyze HR data to provide insights and support decision-making
• Own and deliver internal communications related to HR programs, updates, and initiatives
• Create and manage project plans for key HR initiatives, independently driving execution against defined goals and timelines

Qualifications:

• 5+ years of experience in HR generalist, People operations, or similar roles
• Strong knowledge of HR practices, employment laws, and compliance requirements across the U.S. and Canada
• Experience supporting HR operations in a fast-paced, professional services or consulting environment preferred
• Demonstrated ability to operate independently, manage competing priorities, and exercise sound judgment
• Proven experience partnering with leadership and management teams to provide guidance and support
• Strong organizational skills with a high attention to detail and a process-oriented mindset
• Excellent communication and interpersonal skills, with the ability to influence and build trust across all levels of the organization
• Ability to handle sensitive and confidential information with professionalism and discretion
• Comfortable working in a remote, global environment and collaborating across functions
• Experience with HR systems and tools, including Salesforce (as a system of record for employee data), ADP (benefits and payroll), and exposure to additional platforms
• Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and improve day-to-day efficiency

Working Successfully at CFG

Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. We succeed when our teams work in partnership with clients, communicate proactively, and uphold the standards that make Cloud for Good a trusted partner.

Travel Requirements

• All roles at Cloud for Good include a travel component. Business travel—both domestic and international—may be required based on project and client needs. The amount of travel will vary by role but is generally expected to be up to 20% annually. Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation.

Work Environment

• Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings. Collaboration takes place across Zoom, Office 365, Salesforce, and Slack during standard business hours (9:00 a.m. – 5:00 p.m. in your local time zone).

Client Time Zone Alignment

• As a team member, you may be required to adjust your work hours to align with your key client’s time zone to support effective communication, collaboration, and project delivery. Flexibility and coordination with your Project Lead (Services) will help ensure success in this client-facing role.

Disclaimers

Equal Employment Opportunity

• At Cloud for Good, we are proud to be an Equal Opportunity Employer and adhere to the principles of Equal Employment Opportunity (EEO). We do not discriminate in employment decisions or practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic.
• Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment.
• Cloud for Good strongly encourages individuals from diverse backgrounds and identities to apply. Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients. We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you.

Use of AI in Interviewing

• At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process.
• Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process.
• We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.