Seminole Hard Rock Support Services Full Time

SVP of Human Resources and be responsible for a broad range of generalist HR
administrative and coordinator duties. This position will require initiative,
judgment, independent decision making and guest service skills. The
professional in this position must project warmth and enthusiasm toward
internal and external visitors. This person will be a proactive member of the
team by volunteering and participating in events and committees while providing
input and suggestions.

Responsibilities_Include_But_Are_Not_Limited_To

• Answer, screen & route telephone calls and use appropriate telephone

etiquette

• Assists in responses to internal/external guests including letters, phone

calls and coordination of in-person service recovery

• Serve as an HR partner and assist in the recruitment and onboarding

processes, benefits enrollment and administration, employee record
keeping, training administration, etc.

• Must have the ability to incorporate creative approaches to various

projects by taking initiative and working independently

• Prepare reports and/or special projects, which may include data

collection, coordination, final copy preparation, distribution, etc.

• Responsible for filing active and inactive employee documents and files
• Respond to all employee and applicant inquiries in a courteous and

professional manner within 24 hours of receiving the call

• Become familiar with all department functions within the casino in order

to communicate on them effectively and accurately

• Develop messages and effectively use vehicles to ensure consistent,

integrated and comprehensive system of communications

• Other duties as assigned
• A bachelor’s degree or equivalent combination of education and/or

experience required

• Two years of clerical/administrative experience within Human Resources

preferred

• Advanced computer skills including Microsoft Office – Word, Excel and

Outlook required; PowerPoint and Visio strongly preferred; Proficiency
with HRIS systems and applicant tracking systems strongly preferred

• Experience in the hospitality/entertainment industry preferred
• Must operate well in a team environment as well as perform job duties

with little supervision

• Ability to work flexible schedules including nights, weekends, and

holidays

• Ability to maintain a flexible working attitude, while performing job

duties in stressful situations or handling complex communication

• Adhere to regulatory, departmental and company policies in an ethical

manner

• Must be able to professionally handle sensitive information and maintain

complete confidentiality

• Supports HR team with additional duties and projects as needed
• Assists with receptionist duties and special projects as needed
• Excellent organizational and multitasking skills
• Excellent understanding of English, both written and verbal required.

Spanish experience a plus

• Must be a creative, high energy, hands on professional who can

successfully multitask in a fast-paced environment.
For a listing of all opportunities at Seminole Hard Rock Support Services,
please go to .

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