SBP Hiring for Manager of Disaster Assistance Programs Job at Mayfield, KY Full Time

Description:

About SBP

SBP catalyzes justice within America’s disaster recovery framework by mobilizing on-the-ground and systems change solutions that build resilience and speed recovery for communities of color. Operating at the intersection of racial equity, climate resilience and the importance of home, SBP shrinks the time between disaster and recovery in three interconnected ways:

1. SHAPE: SBP shapes institutional policies and systems that impact the resilience and recovery of marginalized communities through government advisory and capacity-building strategies.

2. BUILD: SBP builds resilient communities by rebuilding homes for the most vulnerable disaster-impacted families; building new homes that are affordable, energy efficient and resilient; and sharing our evidence-based model with other organizations.

3. PREPARE: SBP prepares at-risk communities for disasters through in-person, webinar and app-based resilience training, and provides online educational resources designed to speed recovery for vulnerable families.

Position Summary

The Manager of Disaster Assistance Programs will supervise a team of associates providing direct assistance to survivors while also managing a caseload. This team leader will conduct regular check ins and case rounds to ensure team members are tracking towards goals, able to successfully navigate complex cases and are building their knowledge of the programs. The Manager will assist with training requests, partnership development and other efforts as needed.

. Requirements:

Responsibilities

Supervision

• Supervise a team working remotely or on the ground in impacted communities assisting survivors with their applications or appeals and foster relationships of trust, respect and accountability.
• Ensure associates are properly guiding homeowners through the application and appeals processes ensuring maximum results.
• Ensure all program data is being accurately entered into Salesforce, and serve as the point of contact for all data requests.

Training and Partnerships

• Support or lead internal and external training requests.
• Build collaborative working relationships and partnerships with other team members, NGOs, partners, government agencies, community partners and volunteers.
• Provide guidance and technical expertise on issues that arise.

Communication and Media Participation

• Capture compelling homeowner stories at time of disaster assessment and deployment to support SBP’s internal and external communications and marketing efforts.
• Design and execute photo and media content in coordination with SBP’s Communications department.

Requirements

• Bachelor’s degree preferred in business or related field, or equivalent combination of education and experience
• Ability to train NGOs, partners, and volunteers in the following phases of construction: muck & gut (demo) and mold remediation
• Experience and/or willingness to work effectively with/supervise volunteers, team members, NGOs with diverse skills sets and backgrounds
• Ability to deploy on short notice, and deploy to areas affected by disaster, on short notice and for extended periods of time
• Previous experience in project management
• Knowledge of training design and implementation
• Outstanding verbal, written, interpersonal, influencing, and presentation skills; ability to create communication plans and correspondence that set clear expectations and strategic direction.
• Must be fully vaccinated against COVID-19 to CDC guidelines and able to provide vaccination documentation

Performance Expectations

• Proficient in Microsoft Office Suite
• Demonstrates superior problem-solving skills including sound analytical reasoning.
• Ability to successfully prioritize when faced with requests, demands and deadlines.
• Creative and innovating thinking that leverages internal and external best practices to apply or advance at SBP.
• Ability to work both independently without close oversight, but also a team player who will productively engage with others at varying levels of seniority within and outside SBP
• High energy and passion for SBP’s mission is essential
• Clean driving record and ability to drive for SBP needs
• Able to satisfactorily pass a Criminal History Check to include sex offender registry, State Police, and FBI
• Able to juggle multiple, competing priorities in a fast-paced environment
• Exceptionally self-motivated and curious
• High level of personal accountability
• Align work performance with SBP’s core values
• Detail-oriented with strong troubleshooting, analytical and problem-solving abilities
• Superior work ethic and high energy level
• Plan and meet deadlines
• Maintain a flexible work schedule to meet the demands of executive management
• Demonstrate initiative and work as a team player
• Convey a professional and positive image and attitude regarding the organization and the not-for-profit sector
• Demonstrate commitment to continued professional growth and development
• Ability to understand and engage diverse audiences and new target markets

SBP is building a diverse and experienced staff. The organization encourages multiple perspectives and experiences, supports a multicultural environment, and strives to hire and retain a diverse workforce that reflects the populations we work with and the communities where we work. Our hiring and business practices appreciate the strengths offered through different backgrounds.

SBP is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, creed, national origin, physical or mental disability, marital status, veteran status, disabled veteran status, or status as a member of any other protected group or activity.

It is the policy of SBP not to discriminate against any individual, person, or group on the basis of disability and the intent of SBP to address any complaints that may arise pursuant to Section 504.

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