Remote | Social Services & Case Management Workflow Specialist — $45–$65/hour Full Time NEW

This role supports current and upcoming remote consulting opportunities focused on structured social-services workflow review, case documentation, assessment materials, service planning, referral coordination, program reporting, and high-quality project execution. Selected professionals will apply their social work and human-services expertise to review realistic case and program scenarios, evaluate documentation requirements, prepare structured written outputs, and support accurate, evidence-based social-services workflow tasks.

Key Responsibilities

Professionals in this role may contribute to:

Case Documentation & Assessment Review

• Review social-services scenarios involving case notes, client assessments, service plans, referrals, progress reports, and support documentation
• Evaluate case materials against source records, required fields, program requirements, and documented service goals
• Support structured review of clinical, medical, behavioral health, protective services, school-based, juvenile justice, or community support workflows
• Identify missing information, documentation gaps, service coordination needs, and expected case review outcomes

Service Planning & Program Workflow Support

• Review scenarios involving care coordination, referral tracking, resource navigation, safety planning, program participation, and outcome documentation
• Evaluate service plans, progress notes, program records, and referral materials against defined criteria and source materials
• Support structured review of hospital social work, county human services, nonprofit programs, behavioral-health services, or community-based support workflows
• Prepare clear written explanations for social-services decisions based on source materials and verifiable criteria

Program Administration & Reporting Review

• Review macro social work and program administration scenarios involving grant reports, outcome reports, program narratives, community services, and policy-related documentation
• Support structured review of materials connected to Salesforce Nonprofit, Apricot, Bonterra, DocuSign, SharePoint, Box, or similar social-services systems
• Translate social work and human-services workflows into clear task documentation, review criteria, and structured written outputs
• Maintain accuracy, consistency, and professional judgment across submitted work

Ideal Profile

Strong candidates may have:

• 3+ years of experience in social work, case management, behavioral health, medical social work, protective services, school social work, nonprofit programs, community services, policy work, or human-services administration
• Experience in one or more areas such as clinical social work, hospital social work, oncology, palliative care, behavioral health, child protective services, adult protective services, juvenile justice, substance-use programs, mental-health services, or macro social work
• Familiarity with tools and systems such as Salesforce Nonprofit, Apricot, Bonterra, DocuSign, SharePoint, Box, case-management systems, EHR-adjacent systems, or similar human-services platforms
• Comfort reading and preparing social-services artifacts such as case notes, assessments, service plans, referrals, progress reports, grant reports, outcome reports, program narratives, and case summaries
• Strong analytical thinking and written communication skills
• Ability to translate social work practice and program workflows into clear, structured task documentation

Educational Background

• A degree or professional background in social work, psychology, counseling, public health, human services, nonprofit administration, public administration, sociology, community development, or a related field is helpful
• LCSW, LMSW, MSW, BSW, or equivalent social work licensure or training is highly relevant
• Equivalent practical experience in case management, social-services documentation, behavioral health support, community programs, or human-services administration is also highly relevant

Nice to Have

• Experience at a hospital system, county human services department, child or adult protective services agency, behavioral-health organization, major nonprofit, school system, or community services organization
• Familiarity with clinical documentation, case planning, service coordination, referral workflows, outcome reporting, program administration, or grant reporting
• Experience preparing or reviewing case notes, assessments, service plans, progress reports, referral documentation, grant reports, program narratives, or outcome summaries
• Background in medical social work, behavioral health, protective services, juvenile justice, school social work, substance-use programs, community organizing, or policy work
• Strong attention to detail in case-file-heavy, documentation-heavy, and service-focused environments

Why This Opportunity

• Apply social work and human-services expertise to structured remote project work
• Contribute to high-quality case documentation review, service planning, referral coordination, and program workflow assessment
• Work on flexible, project-based assignments aligned with your social-services background
• Use your professional judgment in a focused, detail-oriented review environment
• Remote structure with competitive hourly compensation

Contract Details

• Independent contractor role
• Fully remote with flexible scheduling
• Part-time commitment depending on project availability
• Competitive rates between $45–$65 per hour depending on expertise
• Weekly payments via Stripe or Wise
• Projects may be extended, shortened, or adjusted depending on scope and performance
• Work will not involve access to confidential or proprietary information from any employer, client, or institution

About The Platform

This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams.

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