Quality Training Manager 1st Shift

1st Shift, Monday – Friday, 8:00am – 5:00pm

Logistics done differently.

Transport Topics ranked XPO Logistics #1 in North America, and Forbes named us one of America’s best employers. Are you ready to take your career to the next level with a rapidly expanding global company? As the Quality Training Manager, you will be responsible for properly implementing and maintaining our quality systems. You’ll also provide oversight and direction to ensure compliance and that processes are developed, executed and constantly improved. Become a part of our dynamic team, and we’ll help you develop to a level that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

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Plan, direct and facilitate process improvements; drive the team to reach goals and performance milestones

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Implement and drive a Quality culture; understand customer needs and requirements to develop quality control processes and plans

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Act as an advisor to leadership to assist with implementing and maintaining programs

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Analyze and report relevant key performance indicators to the organization

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Communicate directly with the customer on quality processes, policies, metrics and performance

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Operate within the Quality Management System in accordance with company policies and procedures

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Perform and provide oversight for internal and external audits

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Monitor and communicate progress with closure of corrective and preventive actions

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Ensure sites maintain an effective understanding of the quality processes, programs, documentation and regulatory compliance requirements

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Provide statistical data analysis on process capability, DPPM and other key metrics to help operations improve site quality

What you need to succeed at XPO:

At a minimum, you’ll need:

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Bachelor’s degree or equivalent related work or military experience

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4 years of experience in a distribution or manufacturing environment

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Lean Six Sigma Green or Black Belt

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Deep understanding of quality assurance concepts and practices

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Experience with Windows applications and Microsoft Office

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Availability to work extended hours or respond to on-call issues outside of scheduled work hours to achieve project objectives

It’d be great if you also have:

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Bachelor’s degree in a Quality or Engineering discipline

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7 years of experience in a distribution or manufacturing environment

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Internal auditor experience

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Experience working in an ISO9001 environment

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Proficiency in Minitab or similar statistical software

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Excellent verbal and written communication skills; able to present clean, organized and thorough information and data appropriate for intended audience

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Ability to develop insightful, valuable and actionable analyses with detailed explanations regarding drivers of the results

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Experience training and instructing large groups of people

This job requires the ability to:

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Sit, stand and/or walk for extended periods of time

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Use a computer and peripherals (mouse, keypad, etc.) for long periods of time

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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