At Ping Identity, we’re changing the way people think about enterprise security technology. With our creative Identity Defined Security platform, we’re building a borderless world where people have total freedom to work wherever and however, they want. Without friction. Without fear.
We’re headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100.
As a Tier 1 Engineer at Ping Identity, you will work at the first level of support for Ping Identity’s global customers using any of our products including PingFederate, PingAccess, PingDirectory, PingOne, PingID, and any supported integration kits. Our Support team consists of accomplished engineers and we welcome new industry talent to join our Ping family.
The Global Support Organization is the foremost interface between Ping and our valued customers and partners. We operate a follow-the-sun, multi-site, model. We work with our partners and customers twenty-four hours a day on services that affect both their workforce and customers. We help our customers to be successful in the application, administration, maintenance and tuning of their Ping solutions.
You will report to the Support Team Lead, and work within a tiered support structure. Ping has developed a career ladder for support to ensure there is growth potential for all employees.
Desired Technology Exposure and Knowledge
Ping Identity is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Salary offers will be based on the candidate’s qualifications.
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