People Operations Administrator Full Time NEW

At Direct Meds, we prioritize care, trust, and solutions that focus on the individual. Headquartered in Salt Lake City, Utah, we are a fast-growing national team passionate about transforming the way people access the care they need. If you’re driven by purpose and excited by growth, Direct Meds is the place to be.

Position Summary

The People Operations Administrator serves as a foundational member of the People Ops team, responsible for the day-to-day administrative functions that keep the employee lifecycle running smoothly. This role bridges operational efficiency with a people-first philosophy, ensuring that every employee – from their first day through their last – experiences genuine support, accurate information, and clear processes. The ideal candidate is organized and passionate about building great workflow functions and workplace experiences.

Key Responsibilities

Facilitate Onboarding & Offboarding

• Facilitate new hire onboarding: manage offer letter logistics and system access
• Ensure I-9 verification and all pre-hire compliance steps are completed accurately and on time
• Coordinate the offboarding process including scheduling exit interviews (when requested), final pay, and system access removal
• Maintain separation records and ensure all offboarding documentation is completed accurately

Employee Records & Data Management

• Maintain accurate, up-to-date employee records in compliance with applicable regulations
• Update the HRIS (Human Resources Information System) with personnel changes including promotions, transfers, salary updates, and terminations

Benefits Administration

• Serve as a point of contact for employee questions regarding health, dental, and vision plans

Employee Relations & Culture

• Act as a trusted, approachable resource for employee questions, concerns, and general People Ops guidance

What We’re Looking For

• 1+ years of experience in HR, People Operations, or administrative support role
• Proficiency with HRIS platforms (Rippling preferred) and Google Workspace
• Strong understanding of HR fundamentals
• Exceptional organizational skills with the ability to manage multiple priorities and/or deadlines simultaneously
• High degree of discretion and integrity when handling confidential employee information
• Excellent written and verbal communication skills

Equipment Requirements

• A reliable personal laptop or desktop computer
• High-speed internet connection