Working as aPatient Services Manager, you will have the opportunity to perform
a variety of duties to include the planning and supervision of patient food
assembly and service, and the scheduling, hiring, dismissal and training of
tray line, diet office and hospitality personnel. Additionally, as a member of
the management team, you will ensure patient satisfaction and good public
relations through the safe and efficient use of resources. This exciting
position will provide both challenge and satisfaction while allowing you
continued career growth.
Key Responsibilities:
needs based upon medical direction, patient population and contract
team members
optimal food preferences are met within guidelines of diet order
limitations
Commission as evidenced by successful completion of surveys with no
deficiencies
every patient is visited by a member of the management or professional
team at least once during their hospital stay
satisfaction goals
Program and on Performance Improvement teams to improve processes and
patient care
to include occurrence reporting
and professional programs, as appropriate
Preferred Qualifications:
field; or Associate s Degree plus three years of directly related
experience preferred
depending upon formal degree or training
experience, preferably in an acute or long-term care setting
is desirable
Manager certificate preferred
activities
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