Office Manager/Bookkeeper Full Time NEW

The Office Manager/Bookkeeper will be a part of the thunder::tech Operations Department. The Operations Department is made up of accounting and finance, facilities, legal, insurance and vendor management. This department works closely with all other departments and this role will be a partner between them. Functions of the role include directing and coordinating office services, overall office functions, clerical and successfully managing operations and financial tasks.

thunder::tech is seeking a candidate that will provide organizational support and thrive in a fast-paced environment where independence and determination are standards, as well as the ability to adapt to changes in the work environment, manage competing demands and ability to deal with frequent change and development of processes. Candidate will provide excellent customer service and maintain confidentiality and remains open to others’ ideas while trying new processes.

This position requires a motivated, organized and team-oriented individual who is proactive with a drive to be the best at what they do. The role reports directly to the Vice President of Operations.

This is a mid-level position and we request a minimum of 3-5 years Office Administrative and/or related field experience.

Location: Cleveland-Akron area with the ability to be in the office three to four days per week (Tuesday and Wednesday required).

Key Duties And Responsibilities

Financial, Accounting, and Data Entry

• QuickBooks Online, invoicing, A/R, A/P management with Vice President of Operations’ oversight
• Shared billing and collections with Vice President of Operations
• Media tracking with the Lead of Performance Marketing and appropriate Account Manager
• Commission tracking, 3rd party billing and markup
• Basic data entry within internal system (Gadget) and related research
• Management of new project entry and client invoicing
• Audits of client lists and projects, with Client Services Department
• Time clock approvals via internal system (Gadget)
• Tracking of new project work and new clients with Account Managers
• Management of hosting, domains and audits with Development Team
• Billing, including new contract billing/invoicing and vendor payables

Office Maintenance

• Coordinate office activities
• Opening/closing delegations in office
• Office supply management and purchasing
• Major purchases completed with Vice President of Operations’ approval
• Work with CEO on various tasks and coordination
• Maintain company calendar, events other internal system (Gadget) entries
• Event ticket coordination/tracking
• Booking travel and accommodations for team members
• Liaison with team members, clients and vendors
• Implementing and maintaining process and office operating systems
• New hire intake/exit offboarding, as related to non-HR duties
• Performs other related duties as required and assigned

Qualifications

Technical Skills

• A Bachelor’s Degree and/or related programs or 5+ years relevant work experience
• QuickBooks Online Experience-Service Based, Billing, Collections, Client Entry
• PNC Pinacle Commercial Banking
• Proficient in 365 Platform-Word, Excel, Outlook, and other similar programs. Demonstrated experience or ability to quickly learn digital tools, including Basecamp, Concur, etc.
• This position provides a market-competitive base salary between $60,000 and $75,000, with the final amount determined by the candidates’ experience and qualifications.

Must Haves

• Exercises leadership qualities daily, motivated, self-managed and the ability to complete items unsupervised.
• Dependable, consistently at work and on time.
• Prioritizes and plans work activities, has excellent organizational skills and uses time efficiently.
• Demonstrates accuracy, thoroughness and monitors own work to ensure quality.
• Contributes to a positive, dynamic and effective working environment.

Soft Skills

• Excellent written and verbal communication skills, with a high level of attention to detail with financial numbers, rates and contract entry.
• Ability to work independently and as a part of a team.
• Strong organizational skills and the proven ability to manage multiple tasks and deadlines simultaneously.
• Strong critical thinking skills with a proactive approach to identifying and solving routine challenges.
• Open to giving and receiving constructive feedback to improve performance.
• Desire to continually learn and iterate to improve overall work.

Competitive Benefits

• Medical, Dental, RX, and Vision
• Long Term Disability
• Short Term Disability
• Life Insurance
• Paid Paternity Leave
• 401k + Match Eligibility
• Anniversary Recognition with Yearly Incentive
• Vacation and Sick Time
• Anniversary + Birthday Off
• Pet Bereavement
• Mental Health Days
• Harvest Owl Lunch Subsidy