Who We Are:
Narmi transforms America’s financial institutions into digital-first institutions. Over the past three years, we’ve grown 100%+ year-over-year, have built and implemented multiple products and have established one of the highest net revenue retention (i.e. how much revenue increases from your existing customer base) metrics in our industry. This means our customers love us and
want to buy more products from us. Our award-winning digital banking and digital account opening platforms have moved millions of dollars and opened thousands of accounts since inception. In fact, the #1 online bank in the
country (Radius Bank), leverages Narmi for their entire digital bank. Another Narmi customer – Berkshire Bank – partnered with Narmi to deliver the best customer onboarding program in the country. Narmi’s Co-Founders previously ran a financial institution as CEO and CTO so understand the
challenges and needs of the market first-hand. This gives us a unique competitive advantage and heavily influences our product and engineering efforts.
Given Narmi’s success, we are excited to add a Sales Operations role to help the growing Sales Team. The Sales Operations role is responsible for the process, tools, and technologies that support the Sales and Marketing teams at Narmi. Our rapid growth has created a need to document policies and procedures, help improve efficiencies, assist with data management, act as a liaison with other departments, application management, generate reports, etc. The Sales Operations role is focused on assisting the Sales Team in a fast paced and dynamic environment. Having previous experience in a company will be valuable, although not required.
Data Management: Manage and evaluate data for HubSpot, forecasting, pricing, margin
analysis and tracking, etc.
Contract Proposals: Generate contracts, NDAs, etc.
Application Management: Produce data for the Sales and Marketing teams and oversee the use
and license of various applications and platforms.
Training: Assist in the training of new sales team members.
Manage and Establish Processes: In service of increasing the effectiveness and efficiency of
the sales team. i.e., Post and presales process, Integration scoping process, commission tracking,
SLA Process, pricing approval, etc.
Liaison with other departments: For instance, help track down change orders, SOWs, scoping,
work with implementations to slot implementations, etc.
Reports: Manage various reports.
learning new technology tools (Slack, Hubspot, etc.)
-Experience in a SaaS start-up (Series A, B, C…)
Benefits & Perks
medical, dental and vision plans, as well as fitness reimbursement
We believe that high-performing teams include people from different backgrounds and
experiences who can challenge each other’s assumptions with fresh perspectives. To that end, we
actively seek a diverse pool of applicants, including those from historically marginalized groups.
Job Type: Full-time
Salary: Up to $225,000.00 per year
We are fully remote for now and will continue to be remote until it is deemed %100 safe for return. That being said, for candidates outside of NYC, this job can remain fully remote if you have no interest in relocating to NYC.
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