MEDICAL – Clerical Support Staff Full Time NEW

Job Summary
We are seeking a dedicated and detail-oriented Full-Time Medical Clerical Support Staff to join our healthcare team. This role involves providing essential administrative support within a medical office environment, ensuring efficient operations and excellent patient service. The ideal candidate will have strong computer skills, familiarity with Electronic Health Record (EHR) systems, and experience in medical billing and coding. Bilingual abilities are a plus to serve diverse patient populations. This position offers an opportunity to work in a professional healthcare setting, contributing to quality patient care and health information management.

Hiring for a full-time position 5:00am – 1:00pm (Rotating weekends/holidays)

Duties

• Manage medical documentation review, including verifying accuracy of patient records and insurance information
• Assist with medical billing processes, including CPT and ICD coding (ICD-9, ICD-10) and insurance verification
• Utilize EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft, and other EHR platforms for data entry and record keeping
• Handle patient scheduling, appointment confirmations, and front desk responsibilities using multi-line phone systems
• Maintain patient records with proper filing, documentation review, and health information management practices
• Support billing and collections activities related to medical services and insurance claims
• Ensure compliance with HIPAA regulations and maintain confidentiality of protected health information (PHI)
• Provide excellent patient service through phone etiquette, intake procedures, and assisting with care plan documentation
• Perform administrative tasks such as typing reports, data entry (including 10 key typing), and using Microsoft Office applications

Requirements

• Proven experience in medical office administration or clerical support within a healthcare setting; clinic or dental office experience preferred
• Knowledge of medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and health insurance processes including Medicare
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft is highly desirable
• Strong computer skills with proficiency in Microsoft Office Suite and office management software like Dentrix or Eaglesoft
• Excellent organizational skills with attention to detail for documentation review and data accuracy
• Ability to handle multi-line phone systems efficiently while maintaining professionalism and good customer service
• Bilingual abilities are advantageous for serving diverse patient populations
• Knowledge of HIPAA regulations and experience maintaining confidentiality in a healthcare environment
• Prior experience in medical billing or coding is preferred but not required; training may be provided for qualified candidates

This full-time position offers an engaging work environment where your administrative skills will directly contribute to delivering exceptional healthcare services.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person