This role is a steppingstone into your claims career. With ample growth opportunities, you are in-charge of your future.
Bring your unique talents to our Fortune 100 company and receive paid training and licensing. Prior claims or insurance experience is not required!
An Empathetic Service Professional: When a claim is received, you skillfully use your customer centricity skills to confidently assure our customers that you are there to guide them through the process.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.
A Customer-Centric Claims Representative: Integrity is in your nature and critical thinking is part of your decision-making process. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.
Work schedule will be Monday – Friday, an 8 hour shift with a start time between 6:30 AM – 9 AM
Position will return onsite to Warrenville, IL once pandemic restrictions have been lifted.
An engaging, outgoing personality and passion for helping customers
Able to think critically, use resources and seek answers when needed in virtual environment
Excellent oral, written, decision-making and organizational skills
Strong typing and multi-tasking capabilities in a structured paperless work environment
Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
General understanding of overall claim operations and key stakeholders.
College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness, inclusion, trust and respect. Here, you’ll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” on IDG’s Insider Pro and Computerworld’s 2020 list. For many years running, we have been named by Forbes as one of America’s Best Employers for Women and one of America’s Best Employers for New Graduates—as well as one of America’s Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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