Lead Trainer / Course Creator III Full Time NEW

Papigen is a fast-growing global technology services company delivering innovative, enterprise-grade digital solutions across industries. We specialize in technology transformation, enterprise modernization, and advanced capabilities including Cloud, Data Engineering, Artificial Intelligence, and Digital Platforms.

With deep domain expertise in financial services and complex enterprise environments, Papigen partners with organizations to modernize legacy systems, enable data-driven decision-making, and build scalable, secure, and high-performing applications. Our services span consulting, product engineering, data analytics, DevOps, and intelligent automation, helping clients accelerate innovation while ensuring operational excellence and regulatory compliance.

We adopt a client-centric approach that combines strategic thinking with hands-on engineering execution. Our teams work collaboratively across global delivery centers, leveraging Agile and SAFe methodologies to deliver high-quality solutions in fast-paced environments.

At Papigen, we foster a culture of innovation, continuous learning, and collaboration, providing professionals with opportunities to work on cutting-edge technologies, solve complex business challenges, and contribute to impactful digital transformation initiatives.

Job Title: Lead Trainer / Course Creator III

Job Location: Hybrid – Washington, DC

Role Summary

We are seeking a highly experienced Lead Trainer and Course Creator to design and deliver a structured upskilling program for knowledge management professionals transitioning into AI-enabled content curation roles. This role will focus on establishing enterprise standards for content curation, developing training frameworks, and ensuring adoption of new knowledge management practices aligned with AI-driven platforms. The candidate will play a key role in driving organizational capability transformation through training excellence.

Scope Of Work & Key Responsibilities

• Define enterprise-wide “Gold Standard” for content curation, including metadata frameworks, taxonomy structures, and quality assurance protocols.
• Document end-to-end curation workflows, including content sourcing, validation, transformation, and publishing.
• Conduct capability gap assessments to evaluate existing staff skills against required standards.
• Design and develop a comprehensive training curriculum focused on advanced data curation, metadata governance, and AI-enabled content workflows.
• Create training materials including manuals, guides, assessment tools, and digital learning content.
• Deliver instructor-led and virtual training sessions to large user groups.
• Evaluate training effectiveness through post-training assessments and continuous feedback loops.
• Ensure adoption of new practices by aligning training outputs with operational goals.

Required Skills & Experience

• 8+ years of experience in knowledge management, content curation, or digital library systems.
• Strong expertise in metadata governance, taxonomy design, and document lifecycle management.
• Proven track record in designing and delivering enterprise-level training programs.
• Experience working with large teams during organizational transformations.
• Excellent communication and facilitation skills.

Why Join Us

• Opportunity to lead enterprise-wide capability transformation initiatives
• Work on AI-enabled knowledge platforms
• Design impactful training programs at scale
• High visibility role with measurable organizational impact

Skills: content curation,curriculum design,learning content development,ai enabled content workflows,metadata governance,taxonomy design,document lifecycle management,training effectiveness evaluation,training delivery,knowledge management