Launch Manager, NYC Full Time NEW

Haus is a luxury furnished rental and hospitality company operating a growing portfolio of premium monthly rentals across New York City. We partner with owners, landlords, and real estate operators to transform high-quality apartments into fully furnished, guest-ready homes for executives, relocating families, insurance stays, corporate housing clients, and extended-stay guests.

We are building the operating system for flexible urban living — combining real estate, hospitality, design, logistics, and technology.

The Role

Haus is hiring a Launch Manager to lead the setup and launch of new furnished apartments across New York City.

This person will own the process from the moment a new apartment is signed through the moment it is guest-ready, photographed, listed, and operationally handed off. You will coordinate design, furniture, purchasing, deliveries, movers, building access, COIs, vendors, repairs, cleaning, photography, wifi, locks, punch lists, and final quality control.

This is a hands-on, high-ownership role for someone who can bring order to chaos, keep projects moving, and make sure every Haus unit launches quickly, beautifully, and correctly.

One day you might be coordinating a furniture install in Tribeca, checking measurements in Flatiron, solving an elevator issue with a building super, reviewing a punch list with a handyman, and sending the reservations team a launch-readiness update. The next day you might be refining our launch checklist, negotiating with a vendor, or building a repeatable system that helps Haus launch units faster across the city.

What You’ll Do

• Own multiple apartment launch projects across NYC from kickoff to guest-ready completion
• Create and manage launch timelines, budgets, checklists, and critical paths
• Coordinate furniture, design, housewares, linens, decor, utilities, wifi, locks, cleaning, repairs, and photography
• Schedule and manage vendors including movers, handymen, cleaners, furniture delivery teams, photographers, locksmiths, and building staff
• Conduct site visits, measurements, walkthroughs, and final QA inspections
• Ensure every unit meets Haus standards for cleanliness, design, functionality, comfort, and guest readiness
• Track project budgets, purchases, receipts, vendor invoices, and inventory usage
• Identify blockers early and solve problems quickly
• Communicate launch status clearly to leadership, reservations, guest experience, listings, finance, and operations
• Build and improve Haus’s launch playbook, vendor bench, checklists, and systems
• Help reduce launch timelines, avoid revenue delays, and create a consistent premium guest experience

What We’re Looking For

• 1–4+ years of experience in hospitality operations, furnished rentals, staging, logistics, property management, interior installs, moving operations, construction coordination, or project management
• NYC-based and comfortable traveling around the city for site visits
• Highly organized and able to manage multiple projects at once
• Strong vendor management and scheduling skills
• Comfortable working in a fast-paced startup environment with imperfect information
• Excellent written and verbal communication
• Strong attention to detail and quality standards
• Good taste and the ability to recognize when a space feels polished, premium, and guest-ready
• Comfortable with spreadsheets, checklists, Slack, photos, project trackers, and basic budget management
• Scrappy, practical, and willing to do what it takes to get a unit launched

Nice to Have

• Experience at Blueground, Sonder, Kasa, Landing, June Homes, a corporate housing company, a staging company, or a high-end property management firm
• Experience with furniture procurement, warehouse inventory, or interior design coordination
• Familiarity with NYC apartment buildings, supers, COIs, elevator reservations, and vendor access
• Driver’s license
• Spanish language skills
• Experience using project management tools

$75,000–$85,000 range