Labcorp Hiring for Dispatcher/Logistics Coordinator Job at Albany, NY Full Time

Utilize route management software to schedule, coordinate and dispatch specimen pickups

Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)

Responsible for specific service area to ensure best possible solutions for client

Achieve location productivity and expense targets while meeting customer expectations

Ensure a balance between customer response time, accuracy and cost/productivity targets

Follow standard procedures for field requests for service and dispatching calls

Problem solve and provide potential resolutions for any specimen related issue

Utilize multiple databases to process requests and inquiries

Performs a variety of administrative/clerical duties as needed

High school diploma or equivalent

Prior experience in logistics, customer service or operations

Experience working in a medical courier environment is preferred

Familiarity with route management software is a plus

Basic computer and typing skills; Proficient in Microsoft Office

Strong communication skills; both written and verbal

Excellent organizational and time management skills

Strong attention to detail with the ability to multitask