Responsibilities & Essential Functions:
Act as the primary point of contact for assigned sponsor(s) and associated studies.
Manage the project timeline, identify/pursue change orders and coordinate with other stakeholders, as necessary.
Prepare materials and KPI’s for sponsor Governance Meetings and participate as appropriate.
Identify and execute process improvement initiatives when appropriate.
Prepare, arrange, and execute regular client meetings and ensure all necessary materials are presented with accuracy and completeness.
Function as the engagement leader providing management throughout the length of the clinical trial by overseeing activities of the project team to ensure sponsor commitments and IQVIA’s service levels are achieved.
Coordinate with Site Solutions and Data Operations to ensure proper resource assignment and service delivery quality.
Ensure that IQVIA financial interests are appropriately protected through diligent scope of work management efforts.
Ensure support to the clinical trial sites is provided, at IQVIA’s levels of excellence, through timely resolution of issues that are raised via email and/or phone contact.
Responsible for ensuring that payments do not exceed SOW timelines.
Responsible for ensuring change orders are executed and communicated to appropriate personnel.
Responsible for performance review input to Site Solutions and Data Operations for roles that support assigned sponsor.
Coordinate with the Site Solutions and Data Operations team members to prepare sponsor funding.
Ensure that all IQVIA processes and standards are followed and that appropriate financial controls are observed and are in line with sponsor requirements for managing and mitigating financial risk.
Ensure work is SSAE 18 compliant.
Responsible for monitoring, assist in resolving and escalating operational and performance metric issues.
This role may require minimal assistance from Sr. Lead or Manager to support more difficult Lead activities.
Contribute to developing the study specific analytics strategy.
Review, establish and agree on project planning and project timelines.
Act as a central contact for the project team for designated project communications, correspondence, and associated documentation.
With guidance, provide Inputs to clinical study teams, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections.
Participate in (study) team meetings/Project kick off meetings and interaction with cross functional staff to verify information and/or triage new data issues or prior identified action items.
Perform Subject Level Data Review that require further investigation with the clinical site to determine overall accuracy (inclusion & exclusion criteria/ IP/AE/ Labs/EOT/EOS/ End points/SAEs etc.) Review any other information as necessary to determine overall readiness of the patient information for next level review. (CM-subject)
Early identification of site-level risk/issue(s) occurring during study conduct and responsible for identification of risk pertaining to payments.
Provide inputs to cross functional team in managing project deliverables.
Other duties as assigned.
Finance, Business Administration, or equivalent experience
Experience with financial business applications preferred
Must be customer focused and have excellent written and oral communication skills
High energy, self-starter with the ability to work in a team environment as well as independently
Able to think independently, and to analyze and solve problems creatively
Strong time management and planning skills
Detail oriented, analytical and the ability to meet competing aggressive deadlines
Comfortable working in a global company environment
Strong PC skills (i.e. Microsoft Office, VISIO, SAP-Business One, SharePoint & Spotfire)
Familiarity with foreign currency
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at [email protected] to arrange for such an accommodation.
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