Internova Travel Group Hiring for Sr. Corporate Travel Specialist at Remote Full Time

Overview:
The Senior Corporate Travel Specialist will interface as necessary with customers via telephone, email, IM, printed correspondence and in person; determine destinations, dates, and modes of travel, types of accommodations; provide information regarding travel documents and visas; advise costs and alternatives to meet customers’ travel objectives. This person will be generally familiar with the types of identification, personal information and legal documentation required for travel, and resources for verifying the same.

***This position can work from home in most states, however, this position cannot be completed in the state of Colorado.***

Responsibilities:
Book air, car, and hotel, in addition to invoicing and ticketing, using the SABRE reservation system

Provide support services to advisors

Assist advisors servicing a large corporate account

Provide vacation/out of office coverage for advisors

Adept at using the internet to research destinations, accommodations, travel advisories, reviews, and costs in order to best meet customers’ travel objectives.

Deliver extraordinary customer service to all ASTG customers

Greet all customers with enthusiasm

Provide consultative service to travelers and travel arrangers throughout the booking process

Complete all reservations in an accurate and timely manner

Prioritize daily tasks to achieve timely completion of all travel arrangements including ticketing, invoicing, and accounting related to the same.

Handle most customer service issues directly with the appropriate vendor(s) with the goal of achieving the best resolution on behalf of and in the interest of customers and the Company.

Qualifications:
Minimum five (5) years of experience as a full-time travel agent, booking domestic and foreign travel, using public and private carriers

Mastery in Sabre reservation system to include knowledge of GDS formats, short cuts, enhancements, pricing

Exceptional attention to detail

Pro-active customer service approach

Strong written and verbal communication skills

Able to work as part of a team

Thrive in a fast-paced environment and be able to handle multiple responsibilities

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class

#LI-Remote