The focus of the role is general HR administration and recruitment administration, providing day-to-day support across key people processes and helping to ensure a professional, efficient, and responsive service to managers, candidates, and colleagues. This may include maintaining accurate employee and candidate records, supporting onboarding and pre-employment checks, coordinating interviews and offers, preparing recruitment and HR documentation, monitoring compliance activity, updating trackers and systems, responding to routine queries, and assisting with reporting and other administrative tasks.
The role will also support recruitment activity from advert through to appointment, helping to coordinate campaigns, liaise with hiring managers and candidates, and contribute to a positive candidate experience. With development, there will be opportunity to take greater ownership of recruitment campaigns and support continuous improvement in administrative and recruitment processes.
Principal tasks and activities:
Recruitment Administration
Support recruitment activity from advert through to appointment, ensuring vacancies are progressed efficiently and in line with agreed processes.
Coordinate recruitment campaigns through the recruitment system, including posting adverts, monitoring applications, progressing candidates, and keeping vacancy information up to date.
Provide administrative support to hiring managers throughout the recruitment process, including arranging interviews, confirming logistics, preparing documentation, and responding to routine queries.
Maintain timely and professional communication with candidates to support a positive candidate experience, including interview invitations, updates, offer correspondence, and pre-employment communications.
Assist with initial candidate shortlisting or CV screening where required and escalate applications appropriately in line with agreed recruitment processes.
Prepare offer paperwork and support the administration of pre-employment checks, references, right to work checks, and other recruitment compliance requirements.
With development, take increasing responsibility for coordinating and supporting recruitment campaigns across the Care department and wider group as required.
Onboarding and HR Administration
Support onboarding activity for new starters, including preparing contracts, offer letters, onboarding packs, and other employment documentation.
Coordinate pre-employment and compliance checks, ensuring documentation is received, recorded, and followed up in a timely manner.
Maintain accurate employee and candidate records across HR and recruitment systems, ensuring information is up to date, confidential, and managed in line with GDPR and company requirements.
Provide day-to-day administrative support across general HR processes, including updating trackers, preparing standard letters and documentation, filing information, and supporting the smooth running of routine people administration tasks.
Respond to routine queries from managers, colleagues, and candidates, dealing with requests efficiently and escalating more complex matters where appropriate.
Support induction planning and coordination, including arranging meetings, systems access, and other practical onboarding requirements where needed.
General Administration and Team Support
Provide general administrative support primarily to Liaison Care, with flexibility to support the wider Liaison Group during busy periods or to provide cover for leave and absence.
Maintain and update spreadsheets, trackers, databases, and records to support effective monitoring of recruitment, onboarding, compliance, and other people administration activity.
Assist with meeting coordination, diary scheduling, interview planning, and other administrative arrangements to support managers and the wider team.
Prepare routine reports, collate data, and support the production of management information relating to recruitment and HR administration activity.
Support audit and compliance activity by maintaining organised records, monitoring outstanding actions, and helping to ensure documentation is complete and accessible.
Contribute to continuous improvement by identifying administrative efficiencies, supporting process changes, and adopting new ways of working following appropriate development.
son Specification
Essential
Experience
Previous experience in an administrative role, ideally with exposure to HR administration, recruitment administration, or wider people-related processes.
Experience providing accurate and efficient day-to-day administrative support, including managing records, documentation, trackers, and routine correspondence.
Experience supporting recruitment or onboarding activity, such as arranging interviews, preparing offers or contracts, progressing pre-employment checks, or maintaining candidate information.
Experience working with multiple systems and maintaining accurate data, with strong attention to detail and a high level of confidentiality.
Experience managing competing priorities and working to deadlines in a busy, fast-paced environment.
Experience communicating professionally with a range of stakeholders, including managers, colleagues, and candidates, and responding to routine queries in a timely manner.
Good working knowledge of Microsoft Office, including Word, Outlook, and Excel, for general administration, reporting, and tracker management.
Desirable
Experience within HR, recruitment, or an employee-facing/shared services administration environment.
Experience supporting compliance activity, including pre-employment checks, right to work documentation, references, or onboarding processes.
Experience using recruitment systems, HR systems, or applicant tracking systems to manage candidate or employee records.
Experience producing or maintaining reports, spreadsheets, and administrative trackers to support service delivery and monitoring.
Experience working across different teams or providing cover/support during busy periods or staff absence.
Skills & Competencies
Strong organisational skills with the ability to manage a varied workload, maintain accuracy, and prioritise effectively in a busy environment.
Excellent attention to detail, with the ability to maintain accurate records, update systems, and prepare documentation to a high standard.
Strong written and verbal communication skills, with the ability to provide a professional and responsive service to managers, colleagues, and candidates.
Good administrative skills, including managing trackers, coordinating interviews and meetings, preparing routine correspondence, and supporting day-to-day HR and recruitment processes.
Ability to work collaboratively across the whole HR team, contributing to a positive and productive environment.
Ability to handle confidential and sensitive information appropriately, with an understanding of the importance of data accuracy and discretion.
Proficiency in Microsoft Office applications, including Word, Outlook, and Excel, for administration, reporting, and spreadsheet management.
Confidence in using systems and databases to manage recruitment, onboarding, compliance, and employee or candidate information.
Ability to work independently in a remote environment while remaining proactive, self-motivated, and responsive to team and business needs.
Willingness to learn, develop, and contribute to continuous improvement in administrative and recruitment processes.
Qualifications & Training
Essential:
Environmental considerations e.g., use of a car
Working from home so need to be self-motivated and comfortable with planning and undertaking work remotely
Behaviours In Line With Company Values
Must demonstrate core Liaison Group Values: Care, Honesty, Inspire and Guide.
Our Behaviours are to be present, choose your attitude, make someone’s day and most importantly have fun!
Key Performance Indicators
Efficient management of executive diaries and correspondence.
Timely preparation and follow-up of meetings and actions.
Accurate record keeping for professional compliance and mandatory training.
Effective support of organisational programmes and leadership objectives.
Positive feedback from internal and external stakeholders.
Miscellaneous:
In addition, the postholder will be expected to:
Undertake training and development deemed necessary for the pursuance of the post.
Ensure that Health & Safety is observed in the course of employment.
Comply with the contract of employment and company policies and procedures.
Comply with any reasonable requests which may be communicated by the company from time to time
This job description does not attempt to define, in detail, all duties and responsibilities and may be subject to periodic review and alteration by the company.
FURTHER INFORMATION
We are proud to support our colleagues and will offer an interview to any candidate with a disability, should they match the skills and experience required for the role.
Liaison Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We pride ourselves on being a place where we can all be ourselves and succeed on merit.
Liaison Group are committed to the Good Recruitment Campaign and are official signatories for the Good Recruitment Charter.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Thank you for your interest in joining Liaison Group
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