Hilton Garden Inn Hiring for Hotel Housekeeper at Morgantown, WV Full Time

Position Overview

Responsible for cleaning and supplying all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Essential Job Functions

· Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to: picking up trash, changing linen and making the bed, cleaning entire bathroom, sweeping and dusting guest room, cleaning the windows and hallways, updating room literature.

· Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.

· Restock housekeeping cart at the end of the day.

· Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift.

· Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

· Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turning articles left in room.

· Sweep hallways designated to your area

· Report maintenance related issues to inspectors, front desk, and maintenance.

· Complete assigned daily projects.

· Assist in folding clean linen an terry at any given time.

Non-essential Job Functions

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions:

· Coordinate with Housekeeping Supervisor on work priorities and provide assistant when needed.

· Assist with weekly/monthly inventories

Qualifications Standards

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Education and/or Experience

o No formal education needed. Prior housekeeping experience desirable.

· Language Skills

o Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals. Ability to write correspondence. Ability to speak effectively with guests and supervisors.

· Mathematical Skills

o Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of geometry. Ability to apply concepts such as fractions, percentages, rations and proportions to practical situations.

· Skills and Ability

o Must have the ability to clean the set quota of rooms during an eight hour working day. Self-starting personality with an even disposition. Must have a high level of attention to detail and strong time management skills. Ability to meet standards of appearance. Can communicate well with guest.

· Reasoning Ability

o Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

· Physical Demands

o The physical demands described here are to representative of those that must be met by an employee to successfully perform the essential functions of this job.

Supervisory Responsibilities

Manages a total of 0 employees of the hotel.

Tools and Equipment

· Telephone

· Keys

· Scanner

· Vacuum

· Carpet cleaner

· TV’s

Physical Job Requirements

· Lifting, Pushing, Pulling, Carrying – Required for constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement line, carrying dirty linen to laundry shoot, operating vacuum

· Bending, Kneeling – Required for constant bending and kneeling to clean bathrooms, vanity and making beds, dusting

· Mobility – Required for movement to reach closet shelves, windows, ledges, pipes, under bed, behind furniture, etc.

· Continuous Standing – Required for walking to accomplish all that is required for position

· Climbing – Limited required for stairs

· Driving – Limited required

· Work Environment – 100% inside

· Hearing – Minimal for communication when guests approach with requests and questions

· Vision – Critical for assessing required reaction to meet standards

· Speech – Minimal for utilizing alternate communication

· Literacy – Critical for the ability to understand each chemical use and interaction. For understanding daily assignment sheets.

· Chemicals, Agents – Required for standard Eco-Lab cleaning chemicals

· Protective Clothing – Limited required

Work Environment

· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· By working as a team player, the hotel will excel in overall growth, hospitality, and profitability.

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

• Employee discount
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 1 year (Preferred)
• Hotel Experience: 1 year (Preferred)

Work Location: One location