Head of Staff (to the CEO) Full Time

This is a unique operational role working directly with the CEO at one of the most innovative companies in digital media.

Who we are

Adelaide is the leader in one of the fastest-growing areas of advertising: attention measurement and activation.

Since 2020, we’ve become the trusted media quality measurement partner for 40% of Fortune 50 brands who rely on our award-winning AU metric to plan smarter campaigns, invest in high-quality inventory, and dive stronger business outcomes. Adweek has called Adelaide’s AU “the attention economy’s most widely recognized metric,” and AdExchanger named it “Best measurement/Analytics Capability.”

Our business continues to scale rapidly, outperforming the industry with a 35% three-year CAGR. What began as a 9-person startup in 2019 is now a team of more than 75.

The past year brought meaningful expansion. We launched the AU ecosystem, giving brands, media agencies, and publishers a unified way to leverage and transact on AU. We broadened our programmatic footprint with custom bidding in GoogleDV360 and pre-bid targeting in The Trade Desk, and grew our partner roster to over 125 platforms and publishers. Leading brands like Dell, Diageo, an Jaguar Land Rover—along with premium publishers such as Hearst, Spotify, and The New York Times—continue to demonstrate AU’s value across the media lifecycle.

Adelaide is backed by prominent investors such as Human Ventures (Joe Marchese), Aperiam Ventures (Joe Zawadzki & Eric Franchi), WGI (Jonah Goodhart), and Irwin Gotlieb.

We have a NYC office and a London WeWork, but operates as a remote-friendly company with flexible work options.

How we work

We’re a team of action-oriented doers—management rolls up their sleeves and contributes every day. Our culture is rooted in curiosity and rigor: opinions are held lightly, debated openly, and strengthened through testing. Everyone is encouraged to play a role in shaping planning and strategy.

We’re built on belonging and growth—94% of employees report a strong sense of belonging, and 81% say they’re happy at work.

Position overview

This position reports to the CEO and primarily entails assisting him with operational projects. While you do not need previous industry experience, a desire to learn how it works is critical. This job provides a path for rapid growth as the two former hires for this position now serve as the Head of our Partnerships Team and the Operations Lead for our Publisher Team.

Note that the CEO is based in SF but spends 1-2+ weeks per month in NYC.

This role is hybrid but candidate must be located in New York City due to certain on-site responsibilities.

What you’ll learn

An important part of our culture is continuous learning and the open sharing of ideas. We offer:

• Access to a broad network of investors and advisors who can help you and your team succeed
• Mentorship from executives with decades of experience in adtech and media
• Regular internal knowledge-sharing sessions
• An education budget to support ongoing professional growth and development

In This Role You’ll Learn

• How to operate alongside a CEO and gain firsthand exposure to executive decision-making, company strategy, and startup leadership
• How to build and improve operational systems across areas like revenue operations, sales planning, and internal workflows in a high-growth startup
• How to use data and business intelligence tools to identify key metrics, generate insights, and help teams make more informed decisions
• How to lead and execute cross-functional projects by coordinating stakeholders, managing priorities, and driving initiatives from idea to completion

Core responsibilities

• Advising internal processes, such as how we run meetings, revenue operations strategy, sales planning, etc
• Learning about technology tools that will streamline processes and make the business more efficient
• Company strategy planning: Organizing and project managing our biannual strategy planning summits
• Making the company more data driven:
• Identify what metrics each team (sales, marketing, product, customer success, etc) should track on a weekly, monthly, and quarterly basis
• Analyze and interpret data to create actionable insights for teams to improve performance
• Visualize data utilizing business intelligence and data analytics tools
• Taking ownership of cross-functional initiatives that fall outside existing teams, defining scope, and executing effectively
• Providing personal support to the CEO, including managing travel arrangements, making reservations, and handling online orders
• Any dozen other things that pop up every week

What you’ll bring

• Bachelor’s degree required
• Proficiency in Google Workspace and Microsoft Office
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks efficiently in a fast-paced environment
• A team player who’s eager to learn and grow, thrives in a dynamic start-up environment, and has a strong desire to make a meaningful impact while expanding their role within the company

What will set you apart

• Previous operations experience at a startup
• A strong pulse on AI tools, such as GPTs, AI assistants, and data visualization software, etc
• Knowledge of the digital media or information services industries
• Intermediate to advanced Excel skills

Benefits

Health & Wellness

• Medical, dental, and vision insurance
• Paid time off
• Parental leave
• Employee development & wellness stipend
• Holiday break
• Volunteer time off

Financial & Compensation

• Competitive salary
• Performance-based quarterly bonus
• Stock options
• 401(k) retirement plan

Workplace & Equipment

• Remote-first environment
• New York office access
• Access to available WeWork spaces

Equal Employment Opportunity (EEO) Statement

Adelaide is proud to be an Equal Opportunity Employer, committed to fostering a diverse, equitable, and inclusive workplace where all employees can thrive. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

Our commitment to equal opportunity employment extends beyond basic compliance to encompass the active cultivation of a workplace that values different perspectives, backgrounds, and experiences.

The Pay Range For This Role Is

75,000 – 85,000 USD per year(New York)