GM Financial Hiring for Business Intelligence Systems Engineering Manager Remote
Overview:
JOB DUTIES
ING RELATIONSHIP
Knowledge
Skills
Education
Experience
Opportunity to work in a hybrid model: Potential to work 1 day onsite and 4 days remote
The Systems Engineering Manager is responsible for providing technical, administrative and development level support for all SAS applications leveraged by Business Intelligence and its business partners. This position will ensure that the SAS environment, as well as related security infrastructure and its systems and processes are aligned with tactical and strategic initiatives. The Systems Engineering Manager will lead planning, coordination and implementation of various SAS products. Other responsibilities include maintaining the SAS software roadmap, presenting technical briefings to the support staff, developers and the management team. The ideal Systems Engineering Manager possesses the ability to interface with all aspects of IT infrastructure staff to follow best practices for the SAS platform, making recommendations and working with SAS Institute to ensure integration and compliance with GMF standards.
Responsibilities:
JOB DUTIES
- Act as a Technical leader in the design, development, and enhancement of the SAS analytics platform
- Self-starter that can work under general direction in a highly collaborative, team-based environment
- Provide cross-functional technical support managing and maintaining infrastructure and systems, assist in system design & programming, upgrades, patching, testing, support to diagnose & resolve issues and operation of related application
- Executes actions necessary to achieve and maintain optimum SAS platform performance, reliability and availability
- Serves as an escalation point for production and/or platform issues and acts as lead liaison with SAS Technical Support to resolve outstanding issues within the SAS environments
- Provide support for future deployed virtualized environments, including installation, maintenance, documentation, customization and utilization based on customer requirements
- Review/QA of fixes incidents/problems that involve system wide configuration or patching
- Coordinate the prioritization and assignment of technical tasks in accordance with determined priorities
- Ensures the platform is positioned and configured in accordance with GMF IT policies and standards
- Coordinate and oversee technical training plans for Engineering and Support team
- Manage SAS platform technology roadmap to maintain alignment with: Business functional and non-functional requirements, GMF and GM Information Technology objectives, and SAS software roadmap
- Ability to develop and present new ideas and conceptualize new approaches and solution
- Strong verbal and written communication skills
- Perform other duties as assigned
- Conform with all company policies and procedures
ING RELATIONSHIP
AVP Business Intelligence and DW Solutions US
Qualifications:
Knowledge
- Experience defining strategic direction for SAS platform and leading technical team
- Experience performing installations in a SAS Grid environment, from production to testing to disaster recovery and UAT
- Strong working experience in an environment with SAS, with experience delivering various projects preferred
- Design and development experience as a SAS Architect or a SAS manager in complex environments
- Understand Linux commands that will enable you to monitor performance, ability to move around in a Linux environment as required for basic functioning of SAS and a good understanding of how Linux and SAS are integrated
- Demonstrated capacity to work collaboratively
- Proven analytical skills and systematic problem solving
- Experience administering applications on Linux Servers
- Understanding of SAS products and how they function together in a distributed environment including but not limited to: GRID M5 or higher, SAS Viya 35 or higher,
- Experience with Security and Authentication across multiple SAS products
- Experience with programming languages, such as SAS, Python, SQL and Java preferred
- Financial Services experience a plus
Skills
- Ability to lead other team members by offering technical, operational and procedural guidance in accordance with established policies and procedures
- Ability to manage large projects including upgrades and perform necessary communication and coordination to management, end users and developer community
- Ability to use appropriate analysis, judgment, and logic when solving problems and making decisions
- Strong active listening, written and verbal communication skills
- Able to present to all levels of the organization and tailor message appropriately for the audience
- Must be highly organized and detail-oriented
- Strong problem-solving skills, troubleshooting, and root cause analysis
Education
- High School Diploma required
- Bachelor’s Degree in related field, or equivalent work or military experience required
Experience
- 7-10 years working and maintaining computer systems required
- 2-4 years management or supervisory experience required
- Proven design and development experience as a SAS Architect or a SAS manager in complex environments required
- Prior experience performing installations in a SAS Grid environment, from production to testing to disaster recovery and UAT required
- 5-7 years of experience delivering various projects preferred
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