Date: Thursday, September 30, 2021
Location: Ghirardelli Ice Cream and Chocolate Shop, 1155 Buck Creek rd, Simpsonville, KY 40067 US
What We’re Hiring For
Ice Cream Scooper/Cashier
What to bring to this event
Bring a copy of your resume if you have one
What to wear
Casual (come as you are, but please be presentable)
How to get to the event
In response to the high unemployment rate due to COVID-19, Ghirardelli Chocolate Company is now offering a large number of employment opportunities to displaced workers.
The available openings are restaurant and retail positions based out of San Diego.
Ghirardelli Chocolate Company is hosting a job fair on July 13th and 14th at the San Diego store at 643 5th Ave, San Diego, CA 92101, from 9:00am to 3:00 p.m. on both days. Everyone is welcome to apply.
About Ghirardelli Chocolate Company
Ghirardelli’s employees are the face of our company. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America’s #1 premium chocolate company.
Our success depends on each other. Our success depends on you. You are the future of our company. And together, we will provide a world-class guest experience. So why wait? Join us today!
Free chocolate to anyone who attends our hiring event!
What is a Hiring Event?
Think of it like a job fair, but for one company and more personal. Hiring events are a great way for employers to fill multiple roles quickly. Hiring is a human process, and they would like to meet you to see if you’re a fit!
YouTube Link: https://www.youtube.com/embed/jbNN9EXyEuM
Are you at least 18 years of age?
Ghirardelli’s employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America’s #1 premium chocolate company.
The Supervisor will be responsible and accountable for various aspects of managing our store and upholding the high standards of the company and its reputation. The supervisor will help the general manager and his or her management team to ensure that the store operates in a way that helps deliver excellent customer service, maximizes financial return, and fosters an environment that makes Ghirardelli a great place to work for our employees.
Scope of Responsibilities
Scope of Responsibilities:
Ensures the well-being of store and its employees through effective management of safety and risk, including prevention, escalation, and response
Effectively and timely communicates with all levels of the organization by following company standards of team-building, recognition, and professionalism
Works closely with store personnel, general manager, store and division management teams, and Ghirardelli corporate liaisons, such as human resources, IT, finance, and payroll
Restaurant and Retail Operations
Effectively prioritizes daily store activities under the direction of the general manager
Manages operations of total sales floor or sales units (e.g., cash/wrap, retail, or fountain areas) and ensures Chocolateers and optimizing resources and strategically placed
Serves a principal point of contact with Corporate employees and outside vendors if no management members are present at the store, especially while covering absences, vacations, and leaves
Upholds the values of exemplary customer service by modeling behavior and leadership
Monitors sales and labor cost issues in real-time with a goal to maximize profitability without sacrificing customer service
Responds in a timely manner to all escalated customer service issues
Maintains high standards of cleanliness, food/product safety, and branding requirements, including monitoring of communications with guests regarding allergens ensuring company policy is strictly followed
Properly uses MICROS system and its functionality
Assists with payroll, scheduling, interviewing, selection, in-service training, under the auspices of the general manager and in conjunction with the human resources and payroll departments
Develops Chocolateers using coaching, mentoring, and empowerment practices
Handles basic Chocolateer employee relations functions, including discipline or suspensions as needed under the direction of the general manager
Serves as a general resource and role model for Chocolateers
Specific Knowledge & Skills
Specific Knowledge and Skills
Clear, professional, and effective oral and written communication
Team-building skills of empathy, rapport-building, delegation, and empowerment
Ability to manage time effectively and be self-directed under minimal supervision
Ability to conduct evidence-based business forecasting for sales and resource needs
Familiarity with point of sale systems, such as MICROS
Knowledge of restaurant or retail management techniques
Education and Work Experience
High school diploma or GED preferred
One or more years of related experience in a fast-paced restaurant or retail environment with six or more months as a supervisor preferred
Rare to Occasional ability to lift and carry up to 50 pounds
Ability to travel to various locations across the country
Tagged as: USA
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