The Scheduler is responsible for scheduling a proper/experienced CNA/PCA with the client. The Scheduler is under supervision of the RN Supervisor and will assure that 100% coverage of all clients is attained 24 hours per day.
Primary Functions of Job:
Under supervision and advisement of the Office Manager, Scheduler will be concerned with 100% placement of care in the homes of elderly and disabled adults and children.
Essential job functions:
Two or more years of experience customer service and/or long term care, nursing home, or home health. Prefer some medical office setting experience. A degree, with courses related to area of employment, may be substituted for experience.
Excellent organizational skills required; must be able to make sound decisions and function independently; in a 24/7 “on call status” and able to fill in or meet basic needs of clients in cases of emergency; capable of interviewing potential candidates for PCA positions.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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