Director of Operations

Responsible for overall organization and financial management of the care
center, direction of care center operations and functions according to approved
policies, procedures and standards. Ensures the enhancement of business
development, and continuous improvement of care center efficiency and fiscal
success. Provides supervision to the clinical manager(s) who ensure the
delivery of quality care to patients. Maintains the image of the care center in
the community, as well as state and national organizations.

• Ensures the care center s compliance with all regulations, laws,

policies and procedures. Educates all staff members about state, federal,
and accreditation requirements (as applicable). Maintains compliance with
all local, state and federal laws regarding licensure and certification
of care center personnel and accreditation standards.

• Ensures that all services are billed as provided to the proper payor

source. Analyzes available reimbursement data, identifies trends and
initiates appropriate plans of action. Collaborates with appropriate
staff to complete billing adjustments and maintenance of accurate records
of these adjustments.

• Directs weekly business development and management team meetings with all

appropriate staff and other members of the medical community to promote
home health services. Meets budgeted admission goals in collaboration
with Business Development team.

• Provides input, guidance and feedback related to marketing activities and

care center marketing plan to ensure that goals for growth are met.
Participates in marketing activities.

• Oversees staff recruitment, hiring, assignment, evaluation and guidance

to ensure employment of qualified staff. Ensures that the care center
adheres to the company staffing model standard.

• Ensures adequate orientation of every team member assigned to their care

center.

• Assigns and directs staff with appropriate skills to perform duties.

Coaches, directs and encourages staff through use of formal and informal
means. Provides leadership planning for staff education programs,
administrative/staff meetings, in-services, and encourages continuous
education and staff development for all team members.Sets positive,
attainable expectations, objectives and goals for the care center.

• Handles necessary employee corrective action and discipline issues

objectively, in consultation with HR.

• Uses knowledge, experience, and other resources as necessary to make

logical decisions, solve problems, analyze work processes and make
suggestions for improvement.

• Develops care center budgets in coordination with the Area Vice President

of Operations.

• Responsible for care center financial and clinical performance along with

delivery on key metrics within established budget.

• Ensures implementation of a performance improvement program to drive

quality care, positive patient outcomes, and address negative trends.
Ensures issues and deficiencies identified during internal or external
surveys or audits are addressed and corrected.

• Collaborates with the Area Vice President of Clinical Operations in

implementation of clinical operations standards and processes.

• Responsible for the delivery of care for all patients served by the care

centers by providing supervision and support to the Clinical Manager.

• Participates in on call process, including admin on call, preparing on

call schedule, supports the on-call process.

• Adheres to company policies and procedures and HIPAA/Privacy Program,

Compliance Program, and Code of Conduct and Ethics. Participates in
activities associated with the management of workplace health and safety.
Identifies and reports health and safety risks, accidents, incidents,
injuries and property damage at the workplace.

• Provides oversight and approval of payroll, ensures agency is operating

in accordance with current pay practices.

• Ensures care center operations are processed in accordance with work flow

standards.

• Monitors and evaluates employee performance. Holds employees accountable

for the attainment of defined goals and objectives. Executes effective
performance redirection when needed. Develops employees through coaching,
mentoring, and formal/on the job training and development opportunities.

• Performs other related duties as assigned.

Required

• Associates degree in Business or Clinical related field.
• Two (2+) years’ home care experience and at least one year of supervisory

experience or two (2+) years experience in leadership/management in
health care, home health or hospice.

Preferred

• Bachelor s degree in Business or Clinical related field and Licensed

Clinical Professional.

• Home health experience.
• Current, unencumbered license to practice as a Registered Nurse or other

health care professional specific to that state the employee is assigned
to work by the company.

Why Join the Amedisys Family?

We are a growing company that values and rewards our team members, recognizes
your special skills and experience and offers opportunities for growth. Join
more than 14,000 team members who help change lives every day and share a
mission of delivering high quality home health, hospice and private duty care
at home.

Unique_Clinical_Environment

Lead the office support functions and team while the clinicians provide high
quality care for patients one on one and in their most preferred environment
at home.

Culture_Of_Teamwork

Lead, promote and support the business office function while serving an
essential role on the operations management team

Ongoing_Support

Continuing education and training, tuition assistance, technology and more

Advancement

Goal planning and opportunities to develop skills for higher level positions

Clinical_Distinction

High-level clinical services with outstanding outcomes

Healthcare_Leader

Progressive, stable company with 30 years of experience in delivering care at
home

If you re looking for a home where you can put your skills and experience t
work, make a difference every day and pursue your goals for the future, join
our team.

Schedule

Full-time

Additional_Information

some requirements are state specific and require a Registered Nurse with a
Baccalaureate or higher degree and specific supervisory and experience in a
home care setting.

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