Cooley LLP Hiring for Senior Architecture & Engineering Specialist at United States, California, Palo Alto Full Time

Senior Architecture & Engineering Specialist

Cooley is seeking a Senior Architecture & Engineering Specialist to join the IS Network Services & Engineering team.

Position summary: Cooley Information Services (IS) embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the Senior Architecture & Engineering Specialist is expected to recognize that the Cooley IS department is a service organization first and foremost and will be evaluated on this requirement equal in importance to the technical or operational responsibilities outlined later in this document.

The Senior Architecture & Engineering Specialist is responsible for the design, planning, implementation and integration of all components of the Firm’s technology infrastructure, including messaging systems, storage, Remote Access systems, and BCP/DR in a largely Microsoft Windows environment. Specific duties include, but are not limited to, the following:

Position responsibilities:

• Responsible for the design, planning, implementation and integration of all components of the Firm’s technology infrastructure, including messaging systems, storage, Remote Access systems, Active Directory, Azure cloud and BCP/DR
• Develop scripts and Powershell applications to assist automating various functions of a System Admin role
• Participate as the Architecture and Tech Lead roles on a wide array of Firm projects and application deployments. Provide expertise and support during systems upgrades and installations
• Participate in systems development and enhancement and the integration of new systems with existing systems
• Advise on systems and requirements (architecture, technical design, security, etc.) for incoming and proposed new systems
• Create and maintain written documentation, including system manuals and documentation of modifications and upgrades
• Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements
• Assist in the development and implementation of all IT policies and procedures, including those for architecture, security, disaster recovery, and standards
• Maintains quality service by adhering organization standards
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
• Develop technology standards and best practices for enterprise operations and the integration of new technologies as well as expansion, augmentation and upgrades of existing systems, devices and infrastructure software and OS versions
• Share responsibility for operational health and optimization of technology infrastructure systems to ensure performance and reliability for both production and disaster recovery environments and systems
• Provide 3rd-tier technical support for a wide array of technology, including infrastructure, messaging, datacenter, Azure Cloud and desktop applications, as needed
• Provide project leadership and resource allocation of equipment and departmental support for special enterprise-wide assignments
• Maintain close communications with senior IS management to ensure that all notifications regarding projects and work in progress are made on a timely basis and with complete detail to enable continuous computer operation within the firm
• Provide full coverage during the absence of the other IS management or staff; advise local offices and firm wide information security management as soon and in advance as possible regarding down states or unavailable systems and anticipated availability
• Operate within firm policies and guidelines and contribute to the Information Security group
• Address and resolve problems in all aforementioned areas and is subject to demands caused by deadlines, downtimes and heavy workloads. Make recommendations as needed for upgrades, systems configuration changes and implementation of new measures or systems to assure secure high-performance operation of firm’s infrastructure
• Perform routine system administration functions in manager’s or staff absence, including after-hours and/or emergency response work done at sole discretion

Skills & experience:

Required:

• 5+ years of progressive experience implementing and designing enterprise class technologies along with the proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy) and in a multi-office environment
• Recent experience and/or certifications in the following:
• Azure IaaS and PaaS deployments and Azure architecture
• Advanced Powershell and scripting knowledge. Other DevOps experience a plus
• Microsoft Exchange 2016 or Exchange Online. Messaging integrations with MDMs such as Microsoft Intune, remote connections to messaging systems such as EAS, EWS, Outlook Anywhere
• Advanced knowledge of MS Enterprise suite and Windows Server Roles/Features such as – Active Directory, SQL, DHCP, DNS, (GPO) Policies, DFS and replication, Public DNS, Clustering
• Experience with IP structure, physical and logical segments, VLANs. Functional knowledge of TCP/IP and standard ports
• Message Hygiene systems such as Proofpoint
• Required to participate in an on-call rotation which will require 24-hour availability while in the rotation

Preferred:

• Bachelor or Master’s Degree in Computer Science, Information Systems, or other related field
• Prior law firm or professional services experience
• Experience and/or certifications in the following:
• Level 3 system administration in a large scale predominantly Microsoft Windows environment
• Large scale VPN and remote access systems
• Large scale Citrix XenApp and XenDesktop, or VMware Horizon View deployments. Experience with Citrix Netscaler ADC a plus

Competencies:

• Excellent verbal and written communication skills
• Ability to meet deadlines, to conduct and direct research into IT issues and products, and to take initiative in the development and completion of projects
• Strong project management, organizational and time management skills
• Excellent problem-solving, analytical and evaluative skills
• Ability to work independently and to make sound judgments regarding the best course of action to resolve problems; ability to determine when further expertise is necessary and contact the proper individuals as required
• Ability and judgment to understand when status updates and user communications are appropriate and provide them to the appropriate individuals or distribution list, even and especially during times of crisis
• A good level of tact for dealing with end-users under stress in a crisis situation, such as secretaries and attorneys having difficulty with hardware/and or software while working on time-sensitive projects
• Professional appearance and demeanor

Cooley offers a competitive compensation and excellent benefits package. EOE.