Consumable Content Hiring for Social Media Community Manager Full Time

Company Description:

We cut our teeth managing social media and photography for some of the most exciting brands in Austin, TX – working hand in hand with chefs, owners, and operators to craft an online presence as customer focused, thoughtful, and well executed as what they were accomplishing every day in their bars, restaurants, and other hospitality concepts.

Job Description:

We’re looking for Community Managers who love connecting with people online as much as they love connecting with them over a cup of coffee, a great meal, or a glass of wine.

Working with some of the most exciting Food, Beverage, and Hospitality brands in Texas means you’ll find yourself interacting with foodies from all over the world who are eager to engage in an overwhelmingly positive way.

You’ll have the chance to invite people in for their first time, to connect over good experiences, and to help turn bad experiences into opportunities — and you’ll work with our team to turn all of those valuable insights and interactions into actionable marketing plans and content strategies.

Duties & Responsibilities

• Engaging with fans on Facebook, Instagram, Twitter, and TikTok
• Responding to Yelp, Google, and TripAdvisor reviews
• Communicating professionally with clients and team members
• Assisting with various other creative and administrative tasks as requested

Qualifications

The ideal candidate will be highly detail oriented and organized, positive, solution-minded, trustworthy, and a quick learner. In addition, they must be diligent with responses and follow-ups, proactive with anticipating needs, and a good listener who is able to understand and execute tasks fully that are delegated to them in a fast-paced environment. Having strong communication skills (written and verbal), a professional demeanor, a can-do attitude, prior experience in customer service, and an interest in social media marketing is a must. A background in hospitality is a plus!

Job Type: Full-time

Pay: From $36,000.00 per year

Benefits:

• Paid time off

Schedule:

• Weekend availability

Ability to commute/relocate:

• Austin, TX 78702: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service: 1 year (Required)

Work Location: One location