Connexion Systems and Engineering Hiring for Customer Order Specialist Job at Remote Remote

Connexion’s mission is to provide “best in class” services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve

Customer Order Specialist
Hours are 8-5pm EST
Can be 100% remote as long as they can work 8-5est…prefer east coast person if possible…

Overview: Provides professional level of Order Management / Customer Service within the Corporate Quality Management System to ensure maximum customer satisfaction and exceed customer expectation.

General Responsibilities:

• Provide support to a Distributor region for all aspects of Order Management.
• Provide support to other Distributor team members which includes North America support if needed.
• Review and process orders from ServiceMax and Capital Sales in Salesforce.
• Communicate with Distributors and Country Managers regarding any order status changes, confirmation of orders and/or other issues as they arise.
• Releasing all shipments from Oracle Cloud as assigned.
• Maintain the Open Order report within Oracle Cloud, includes but not limited to schedule dates, updates on shipment methods, Regulatory status, and update part numbers.
• Interface with internal departments to ensure orders are filled in a complete and timely manner. This includes working with finance for payment status, or internal logistics team for shipments.
• Keep records of changes of orders and updates within Salesforce and ServiceMax.
• Keep records of Regulatory requests per order as needed.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Remote