Communications Coordinator / U.S Full Time NEW

Summary:

The communications Coordinator supports PCRF’s U.S.-based communications work across multiple teams and platforms, with responsibility for email setup and deployment, audience engagement, social media direct message support, copywriting, and day-to-day communications assistance. This role works closely with the Development, Outreach, Partnerships, and Chapters units to help execute timely, polished, and mission-aligned communications for donors, supporters, volunteers, and the public, while also supporting chapter social media coordinators with account-related needs, messaging coordination, and communications follow-up as part of PCRF’s broader U.S. communications efforts

Responsibilities and Tasks:

Email Communications and Audience Engagement

• Manage email setup, formatting, scheduling, and deployment through Mailchimp and related platforms.
• Support the drafting, editing, and review of donor-facing, public-facing, and campaign-related email communications.
• Assist with list organization, audience segmentation, and quality control for email communications.
• Monitor incoming digital inquiries and direct messages across social media platforms and help respond, route, or escalate as needed.
• Provide timely communications support tied to campaigns, announcements, appeals, events, and organizational priorities.

Communications Support Across U.S. Teams

• Work closely with the Development, Outreach, Partnerships, and Chapters units to provide on-demand communications support.
• Assist with drafting and editing messaging for campaigns, events, partnerships, fundraising, chapter needs, and public communications.
• Help staff translate internal priorities into polished external communications appropriate for different audiences.
• Support communications requests across teams and help ensure timely completion of deliverables.
• Maintain organized communications workflows, drafts, templates, and follow-up systems for recurring needs.

Chapter Communications Support

• Support communications coordination related to PCRF’s U.S. chapter network, especially chapter social media coordinators.
• Assist chapter volunteers with account-related needs, communications guidance, approved messaging, and coordination with the national team.
• Help ensure chapter-facing communications are aligned with organizational standards, branding, and campaign priorities.
• Track recurring chapter communications needs and support follow-up in an organized and timely manner.



Copywriting and Content Development

• Write and edit polished copy for email communications, campaign support, announcements, social media messaging, and other external-facing needs.
• Support the development of clear, accurate, and compelling messaging for donors, supporters, volunteers, and the public.
• Review content for consistency in tone, clarity, grammar, and alignment with PCRF’s voice and mission.
• Assist in developing communications materials that help strengthen public engagement and internal coordination.

Qualifications & Requirements:

Education & Experience

• Bachelor’s degree in communications, Marketing, Journalism, English, Public Relations, or related field.
• 3-5 years of hands-on experience in communications, digital content, email marketing, campaign support, or related work.
• Nonprofit experience is preferred.
• Experience in using Mailchimp or similar email marketing platforms is required.
• Experience supporting communications needs across multiple teams or stakeholders is strongly preferred.
• Experience in writing donor-facing or public-facing communications is required.

Technical Skills

• Mailchimp or similar email platform experience, including setup, formatting, scheduling, and list coordination.
• Strong copywriting and copyediting skills.
• Experience supporting social media engagement and direct message management.
• Familiarity with digital communications workflows and shared content development processes.
• Comfort using cloud-based collaboration tools and communications tracking systems.
• Ability to manage multiple concurrent requests with strong attention to detail.

Soft Skills

• Strong written and verbal communication skills.
• Highly organized and responsive.
• Ability to explain communications needs clearly and work collaboratively across teams.
• Strong judgment in handling public-facing messaging and knowing when to escalate issues.
• Ability to prioritize tasks independently in a fast-paced environment.
• Comfortable working directly with leadership, staff, and volunteers.
• Commitment to PCRF’s mission and vision.

Bonus Experience (preferred):

• Experience supporting chapter networks, volunteer-led structures, or community-based organizing.
• Experience with donor communications or nonprofit fundraising campaigns.
• Familiarity with communications reporting or engagement metrics.
• Arabic language skills.
• Experience working in advocacy, humanitarian, or mission-driven organizations.
• Experience volunteering for Palestinian-related causes.

Position Type and Hours of Work

This is a part-time position. Work hours will generally align with organizational needs and Development team priorities. Some flexibility may be required.