Client Services Manager Full Time NEW

About Us

Lega Nova is a growth-focused marketing and client acquisition company. We work closely with clients to deliver tailored campaigns that support long-term business growth and strengthen customer relationships. Our team environment emphasizes collaboration, performance, and ongoing professional development.

Role Overview:

We are seeking a Client Services Manager to oversee client relationships, ensure high-quality service delivery, and support the execution of tailored marketing and engagement strategies. This role is focused on maintaining strong client partnerships and driving consistent account performance.

Key Responsibilities:

• Manage a portfolio of client accounts
• Serve as the primary point of contact for client communication and relationship management
• Oversee delivery of campaigns and ensure client expectations are met
• Collaborate with internal teams to align strategy and execution
• Monitor account performance and prepare regular updates and reports
• Identify opportunities to improve client satisfaction and account growth
• Support onboarding of new clients and ensure smooth transition into services

Qualifications:

• Bachelor’s degree or equivalent professional experience required
• Experience in client services, account management, or customer success preferred
• Strong communication and relationship management skills
• Ability to manage multiple accounts and priorities effectively
• Problem-solving mindset with attention to detail
• Comfortable working in a fast-paced, performance-driven environment

What We Offer:

• Structured onboarding and continuous training support
• Structured professional development pathway with ongoing training and progression opportunities
• Opportunity to manage and grow client relationships
• Collaborative team environment with clear progression paths
• Exposure to end-to-end client lifecycle management

Additional Information:

This is a full-time W2 position. Compensation details will be discussed during the interview process. Lega Nova is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.