Clarity RCM Hiring for Patient Services Representative at Remote Full Time

This is fully remote work from home position. If you have a strong dermatology medical billing or coding background, please apply! We have many roles opening these next few weeks.

We are a medical billing / revenue cycle management company serving private dermatology throughout the country. We are looking for a Patient Services Specialist to serve as a point of contact for patients with questions about their patient balances. You will be communicating with patients via phone and e-mail and providing exemplary service each step of the way.

Responsibilities

• Handle a heavy phone volume across all our clients, answering calls and emails from patients, explaining their patient responsibility, taking payments etc.

• Identify billing issues and solve underlying issues with claims. Escalate issues to the right team members on the billing team

• Collect payments over the phone where applicable

• Provide exemplary customer service

Required Skills / Experience

• Familiarity with medical billing concepts is a MUST. Applicants with no medical billing experience will not be considered for this role.

• BONUS: experience working in dermatology

• A successful candidate must understand in detail how medical insurance works and possess a knack for diagnosing and reviewing claims-related issues.

• Strong computer skills, excellent typing skills and ability to learn new Practice Management systems. Experience with Modernizing Medicine is a plus but not required.

• Excellent customer service skills and pleasant demeanor

• Ability to multitask and keep calm under pressure

Job Type: Full-time

Pay: $15.00 – $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical billing: 1 year (Required)

Work Location: Remote