We are looking for a builder of operational systems.
Your job is to turn Single Grain into a highly disciplined, AI-native operating company.
You will drive three outcomes simultaneously:
If your experience is primarily:
then this role likely is not the right fit.
Strong candidates for this role typically have:
If that excites you, keep reading.
All candidates must complete the COO Operations Challenge before interview consideration.
Assessment link:
https://github.com/ericosiu/beat-claude/blob/main/challenges/ops-coo-009/brief.md
Build the Operating System for an AI-Native Growth Company
Single Grain is not a traditional agency. We are a digital growth company operating at the intersection of services, software, and AI.
Our portfolio includes:
Single Grain (Agency)
Enterprise digital marketing services including:
Our clients come to us for serious, scalable growth, not basic marketing support.
ClickFlow
Our AI-powered content optimization platform.
ClickFlow helps companies unlock hidden growth from existing content by identifying high-impact SEO opportunities and improving rankings through systematic testing.
Karrot
Our AI-powered performance marketing system.
Karrot generates ads, landing pages, and campaign assets in seconds, enabling marketing teams to launch campaigns significantly faster.
We are actively evolving into a tech-enabled services company, where software, automation, and services combine to create leverage.
Our CEO Eric Siu hosts the Leveling Up podcast and co-hosts Marketing School, reaching millions of marketers every month.
But brand alone does not build great companies. Operational systems do. That’s where you come in.
The Role: AI-Native Operating Architect
This is not a traditional COO role.
This role is responsible for designing and running the operating system of the company.
You will ensure Single Grain operates with:
The COO serves as the organizational integrator, connecting strategy, execution, and accountability.
Your job is to ensure the company runs predictably, efficiently, and at high velocity.
What You’ll Own
Organizational Operating System
You will install and maintain the company’s operational infrastructure.
This includes:
Execution must become systematic instead of reactive.
AI-Native Organizational Transformation
Single Grain expects AI fluency across the company.
You will drive the transition toward an AI-native operating environment, including:
The goal is simple:
AI handles repetitive work. Humans focus on strategic work.
Financial Discipline
You will enforce financial awareness and accountability across the organization.
This includes:
Leaders must operate against clear financial scorecards.
Process Enforcement
Operational systems only work when they are followed.
You will ensure:
The COO is responsible for execution discipline across the company.
Organizational Integration
You will act as the integrator across leadership teams.
This includes:
Your job is to ensure the company moves quickly and in the same direction.
What Success Looks Like
Within your first 12–18 months:
In short:
The company runs faster, cleaner, and more predictably because of the systems you built.
Who This Role Is Perfect For
You’ll likely thrive here if you:
Who This Role Is Not For
This role is not a fit if you:
We are looking for operators who build and run systems.
Our Hiring Process
After an initial screen, select candidates will complete an Operational Leadership Challenge.
This challenge evaluates:
We will compare candidate responses with AI outputs for the same challenge.
Generic answers will not pass.
Ideal Candidate Signals
Strong candidates typically demonstrate:
Candidates who have already helped scale a company are strongly preferred.
Benefits
Compensation:
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