Chat Support Representative Full Time NEW

WorkinVirtual is currently partnering with a growing company to hire a Chat Support Representative for a fully remote role within the United States.

This role is ideal for individuals who enjoy helping customers through live chat and written communication platforms.

Responsibilities

• Respond to customer inquiries through chat systems

• Assist users with account and service questions

• Troubleshoot common issues and provide solutions

• Escalate advanced support cases when needed

• Maintain accurate customer interaction records

• Provide professional and timely responses

Qualifications

• Strong written communication skills

• Good multitasking and problem-solving abilities

• Attention to detail and organization

• Ability to work independently remotely

• Basic computer and internet proficiency

Preferred Experience

• Experience in chat or customer support

• Familiarity with Zendesk or similar tools

• Experience working remotely

• Basic CRM knowledge

Compensation & Benefits

• Competitive pay based on experience

• Fully remote work environment

• Flexible schedules

• Opportunity for career growth