Important Note During the application process, ensure your contact information
(email and phone number) is up to date and upload your current resume when
submitting your application for consideration. To participate in some selection
activities you will need to respond to an invitation. The invitation can be
sent by both email and text message. In order to receive text message
invitations, your profile must include a mobile phone number designated as
‘Personal Cell’ or ‘Cellular’ in the contact information of your application.
At Wells Fargo, we want to satisfy our customers’ financial needs and help them
succeed financially. We’re looking for talented people who will put our
customers at the center of everything we do. Join our diverse and inclusive
team where you’ll feel valued and inspired to contribute your unique skills and
Help us build a better Wells Fargo. It all begins with outstanding talent. It
all begins with you.
Consumer Banking is an industry leader in supporting homeowners and consumers
in addition to operating one of the most extensive banking franchises in the
country. We serve mass market, affluent, and small business customers; as well
as provide home and personal lending. Our focus is on delivering an exceptional
experience for our customers through financial advice and guidance coupled with
providing the products and services that will help them realize their financial
hopes and dreams. We’ve built our team of top professionals by rewarding their
accomplishments and ensuring they have what’s needed to succeed.
The Call Center Planning Analyst 2 will support Dealer Services within Wells
Fargo Dealer Services Default Servicing.
Duties may include
8am-5pm CST Saturday or Sunday (shift will be assigned and is subject to
change based upon business needs)
forecasting and scheduling functionalities
trends and develop long-term strategies
changes based on capacity modeling
of an enterprise-wide project
activities and training schedules
mentoring, training and skill-building program development
implementations for Workforce Planning software
with you via e-mail
is current in your Wells Fargo Jobs Profile
to this position
removed prior to the indicated close date. If you do not apply prior to
the closing of this posting, we encourage you to apply for other
opportunities with Wells Fargo.
administration and planning, or combination of both
scheduling, staffing, planning, and administration
while exercising sound judgment
staffing, planning, and administration
requirements and Wells Fargo’s compliance policies related to these
requirements including acceptable background check investigation results.
Successful candidates must also meet ongoing regulatory requirements
including additional screening and required reporting of certain
The salary range displayed below is based on a Full-time 40 hour a week
IA-West Des Moines Min $47,500 Mid $62,000
AZ-Chandler Min $47,500 Mid $62,000
NC-Raleigh Min $47,500 Mid $62,000
TX-Irving Min $47,500 Mid $62,000
IA-West Des Moines800 S Jordan Creek Pkwy – West Des Moines, IA
AZ-Chandler2501 S Price Rd – Chandler, AZ
NC-Raleigh1100 Corporate Center Dr – Raleigh, NC
TX-Irving6051/6061 N State Hwy 161 – Irving, TX
All offers for employment with Wells Fargo are contingent upon the candidate
having successfully completed a criminal background check. Wells Fargo will
consider qualified candidates with criminal histories in a manner consistent
with the requirements of applicable local, state and Federal law, including
Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning
service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/
Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
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