Unit: Emergency Room
Shift: FT Days: 3/12’s 7a-7p (Workdays TBA)
The Health Unit Coordinator performs clerical duties and coordinates communication of a unit to support patient care activities.
ESSENTIAL FUNCTIONS OF THE ROLE
Performs clerical duties necessary to support patient care activities. Initiates, assembles and maintains patient charts in accordance with established procedures. Files reports and test results.
Processes ordered tests, medications, procedures and appointments. Processes patient admissions, transfers and discharges. Informs team members of reports, orders and other information.
Answers telephones and manages the patient call system. Serves as an information resource to patients, staff and public consistently interacting appropriately with all ages.
Completes and maintains unit and patient records, files, forms and documents related to work area management and patient care to include admissions, surgeries, transfers, discharges, medical records and physician call list. Maintains organized work area of records, files, forms, and reference documents. Checks, updates and maintains facility boards, pneumatic tube system and telemetry box reconciliation according to departmental policy, procedures and/or guidelines.
Prepares reports, purchase orders, projects, memos and letters using computer programs.
Greets visitors and assists them as needed. Answers telephones and contacts professional and non-professional nursing personnel and medical staff using pagers, beepers and cell phones. Tracks call light response time for the unit. Assigns phone and location devices to appropriate staff.
Perform work area support duties as directed by the nurse or physician. Runs errands, picks up supplies and transports patients.
Maintains par levels of inventory including requisitions/forms and stocks work area supplies and equipment.
Maintains a clean, safe and functional work area.
Coordinates transportation for patients and patient items as delegated.
KEY SUCCESS FACTORS
Excellent bedside manner and ability to make patients feel at ease; appears friendly, reassuring and approachable to patients.
Ability to take instruction from a doctor.
Familiarity with medical charts and records.
High attention to detail.
Knowledge of basic computer and keyboard skills.
Completion of Health Unit Coordinator Training Program preferred.
Our competitive benefits package includes the following
Note: Benefits may vary based upon position type and/or level
– EDUCATION – H.S. Diploma/GED Equivalent
– EXPERIENCE – Less than 1 Year of Experience
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