Atlas Credit Company is a family owned and operated financial institution. We have helped millions of customers with their financial needs and provided over three billion dollars of financial assistance since 1968. Our core values are community and family driven, which is the backbone of our company. Here at Atlas Credit, we hold a strong sense of value to our employees and to our customers because they represent both the foundation and the future or our company. These values are very important to our continuous grown as one of the most reputable, transparent, and responsible consumer lending companies. Our mission is to treat every customer and employee with honesty and respect, while proving exceptional customer service and an excellent team building culture.
We are looking for a customer service representative (CSR) to give customers an extraordinary customer experience that puts a smile on their face. CSRs must be genuinely excited to help customers.
A CSR needs to be comfortable with field working processes and policies. CSR will be trained accordingly on best practices and efficient field working techniques. Atlas CSRs will be required to go to customer’s homes and even workplaces to collect payments. We understand that people cannot always pay on time, so our CSRs need to be able to work with customers and help them feel comfortable financially and positively impact the customer’s day when making a field collection. CSRs are compensated for their field work.
The person that will succeed most at this job will have to be patient, empathetic, and passionately communicative. Customer service representatives will need to put themselves in the customers’ shoes and advocate for them when necessary. CSRs are confident at troubleshooting and investigating if they do not have enough information to resolve customer requests or needs. The target goals for CSRs at Atlas Credit are to have and maintain high customer service standards, respond or contact customers efficiently, be a team player, and become passionate about your team, your new and existing customers, and your job.
Atlas Credit offers a competitive salary with a full benefit package and advancement opportunities. Benefit package includes, but is not limited to the following:
Job Type: Full-time
Pay: From $14.50 per hour
Ability to commute/relocate:
Work Location: One location
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