Arrow Workforce Solutions Hiring for System Support Specialist Job at Remote Full Time

WE ARE URGENTLY HIRING! APPLY TODAY!
WE ARE URGENTLY HIRING! APPLY TODAY!

Shift: 8 AM – 4 PM EST
Pay rate: $31.69/hr.
Location: Remote
Description:
We are looking for an enthusiastic and customer-focused individual to join the Systems Support Team. The role will focus on providing in region support and face to face upskilling of the Ivalua system to minimize end user queries being raised.

Key Accountabilities

• * Responsible in providing face to face and startup support to Walpole and Peterborough users of Ivalua
• * Responsible in providing training of basic and advanced functionality of Ivalua to all Defense users
• * Responsible for driving down end user open queries raised by Defense users globally
• * Work with the Defense teams to deliver effective Ivalua dashboards to drive efficiency in the tool
• * Work with the Defense teams to better utilize the analytics modules to drive improvements to existing reports to suit business needs

Key Experiences and any Qualifications

• * Knowledge and experience in Procurement and Supply Chain functions
• * Has excellent knowledge in Ivalua and one or more of the following areas: Sourcing,
• Contract Management, Spend Management, Spend Analytics
• * Excellent problem management technical skills
• * Inter-personal skills with an ability to quickly establish effective working relationships
• across geographical and cultural borders
• * Resourceful, self-managed, and goal driven with the ability to work effectively in
• teams
• * 3 years industry experience in IT or business area

Job Types: Full-time, Contract

Salary: $31.69 per hour

Schedule:

• 8 hour shift

Experience:

• Help desk: 1 year (Required)
• Windows: 1 year (Preferred)

Work Location: Remote