What we are looking for:
The Company seeks individuals with excellent knowledge of IP networks, VoIP
systems, Linux Administration and possessing of excellent troubleshooting skill
to manage and repair problems identified in escalated support cases and to
manage datacenter resources. Successful candidates must be capable of
prioritizing and completing tasks under little supervision.
What you will do:
operation of the datacenter and customer networks (including global
internet routing), Asterisk systems, Linux servers and interconnections
with various telecommunications partners, and the CoreNexa software.
customer support tickets and manage them to completion interacting with
co-workers, customers and vendors as necessary and as proscribed by our
LAMP based package created by CoreDial for managing our customer and
What you will need:
are managing and any available discretionary time.
with team and customers.
using packet capture tools such as tcpdump to analyze issues.
configuration, Asterisk or VoIP (SIP/RTP) in general, basic computer
work we interact frequently with Bash, Perl, PHP, Ruby, and Python both
for tool creation and troubleshooting existing production services.
Kamailio, OpenSER; IP phone provisioning Polycom, Aastra, Cisco, Linksys;
programming in PHP, Bash, Perl or C.
Lunch every Thursday
friendly office competitions
and VTO program
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