Parent Coach Full Time NEW

Department: Direct Services – Welcome Baby (WB)

Hours/Status: Full-Time / Non-Exempt; occasional evenings and weekends required

Reports To: Parent Coach Supervisor / Clinical Supervisor

Grant-Funded Position: Yes – contingent upon continued funding

Salary Range: $20

Company Summary

Antelope Valley Partners for Health (AVPH) is a community-focused organization dedicated to improving the health, wellness, and quality of life of individuals and families throughout the Antelope Valley. AVPH partners with local agencies, hospitals, and funders, including First 5 LA, to deliver evidence-based, prevention-focused home visiting programs that strengthen families and promote healthy child development.

Job Summary

The Parent Coach provides direct prenatal and postpartum home visiting services through the Welcome Baby Hospitals Initiative in alignment with First 5 LA grant requirements. This position is responsible for supporting expectant and new parents through education, assessment, referral, and follow-up services that promote maternal and infant health, early bonding and attachment, and child development.

The Parent Coach supports program documentation, reporting, and data collection requirements necessary for program monitoring and evaluation. Services are delivered in home and community-based settings using a culturally responsive, strengths-based approach.

Key Responsibilities

Direct Service Delivery

• Conduct assigned prenatal and postpartum home visits in accordance with Welcome Baby service model requirements
• Provide parent education on:
• Prenatal and postnatal maternal health
• Infant health, breastfeeding, and infant feeding
• Parent-infant bonding and attachment
• Child development and developmental milestones
• Home safety and injury prevention
• Build trust and rapport with families using a client-centered, strengths-based approach
• Maintain continuity of services for enrolled families within required timelines
• Work closely with the Welcome Baby Nurses, other Parent Coaches, Parent Coach Supervisors, Project Manager, and administrative staff to provide a continuum of services.

Screening, Assessment & Referral

• Complete required standardized assessments and screenings, as applicable, including maternal depression, attachment, developmental milestones, and home safety
• Conduct ongoing informal assessments of family strengths, needs, risks, and barriers
• Identify appropriate community resources and referrals based on assessed needs
• Provide active follow up to support family connection to referred services
• Escalate high risk concerns to supervisory staff in accordance with program protocols

Documentation & Data Management

• Complete timely, accurate progress notes for every client interaction
• Maintain organized, complete, and compliant client records
• Enter individual level client, service, demographic, and outcome data into the Stronger Families Database within required timeframes
• Ensure documentation and data entries accurately support:
• Services delivered
• Client outcomes
• Performance targets

Annual Reporting & Data Quality

• Ensure documentation and data entry are completed accurately and within required timelines
• Support program reporting requirements through accurate client and service documentation
• Participate in data quality improvement efforts and respond to requests for documentation clarification as needed

Evaluation, Monitoring & Compliance Support

• Participate in program evaluation activities, audits, and data validation efforts as requested
• Respond promptly to documentation or data clarification requests
• Comply with all confidentiality, consent, and HIPAA-related requirements
• Report any suspected confidentiality or data security breaches immediately

Supervision, Training & Team Collaboration

• Attend weekly individual reflective supervision and group reflective supervision sessions
• Participate in staff meetings, case reviews, and required trainings
• Complete all required Welcome Baby, First 5 LA, and agency trainings within designated timeframes
• Work collaboratively with Welcome Baby Nurses, supervisors, and multidisciplinary team members
• Support program quality improvement and compliance initiatives

Knowledge, Skills & Abilities

• Knowledge of maternal and child health, early development, and home visiting models
• Ability to conduct family assessments using a strengths-based approach
• Strong documentation, data entry, and organizational skills
• Ability to organize assigned client visits, documentation, schedules, and required follow-up activities
• Experience working with culturally diverse and high-risk families
• Ability to maintain professional boundaries and confidentiality
• Proficiency in Microsoft Office and electronic data systems

Travel Requirements

• Local travel within the Antelope Valley for home visits, meetings, and trainings
• Occasional travel for regional meetings or required trainings
• Mileage reimbursement provided in accordance with AVPH policy

Required Qualifications

• Bachelor’s degree preferred in Child Development, Social Work, Psychology, Human Development, Public Health, or related field
• Associate degree, CDA, or equivalent combination of education and relevant experience may be considered
• Minimum one (1) year experience working with families, maternal and child health programs, home visitation, early childhood services, or related community-based programs
• Certified Lactation Educator (CLE) or Certified Lactation Counselor (CLC), or ability to obtain within required timeframe
• Valid California driver’s license, reliable transportation, and current automobile insurance
• Current infant and adult CPR certification
• Must pass background clearance, TB testing, and meet health and vaccination requirements

Preferred Qualifications

• Bilingual (Spanish or other languages reflective of the community)
• Experience with data systems and grant-funded reporting
• Experience working in prevention or early-intervention programs
• Familiarity with First 5 LA or home visiting models

Additional Information

• This position is grant-funded and contingent upon continued funding and program needs.
• Must maintain regular and punctual attendance in accordance with agency standards.
• Must comply with all AVPH policies, procedures, and regulatory requirements.
• Job duties may be modified to remain compliant with programmatic or grant-related changes.
• Employment with AVPH is at-will

CORE COMPETENCIES

• Empathy & Support – Demonstrates patience, understanding, and compassion; Provides encouragement while maintaining appropriate boundaries
• Professionalism & Confidentiality – Maintains discretion with sensitive information; Represents AVPH in a professional manner. Must maintain confidentiality and professional boundaries
• Collaboration – Works effectively with team members and program staff; Accepts feedback and direction
• Reliability & Accountability – Maintains consistent attendance and punctuality; Follows through on responsibilities
• Cultural Responsiveness – Respects and values diverse backgrounds; Engages caregivers in an inclusive and culturally sensitive manner.

Physical Requirements & Working Conditions

• Work performed in office, field, and community-based environments
• Regular interaction with families experiencing high-risk or sensitive circumstances
• Ability to sit, stand, walk, bend, stoop, and squat for extended periods
• Ability to lift and carry up to 25 pounds
• Local travel within the Antelope Valley region required

EMPLOYEE ACKNOWLEDGMENT

I acknowledge that I have received and reviewed the job description for the Welcome Baby Parent Coach position at Antelope Valley Partners for Health (AVPH). I understand the duties, responsibilities, qualifications, and expectations of this role as outlined above.

I understand that this job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all responsibilities or requirements associated with the position. AVPH reserves the right to modify, add, or remove duties at any time based on business needs.

I further understand that my employment with AVPH is at-will, meaning either AVPH or I may terminate the employment relationship at any time, with or without notice, and for any lawful reason. Nothing in this job description shall be construed as a contract of employment or a guarantee of continued employment.