Content Moderation Specialist (PH) Full Time NEW

This role plays a critical part in ensuring a safe, trustworthy, and compliant digital environment across a fast-growing global eCommerce platform. You will be responsible for reviewing user-generated content and applying moderation guidelines to maintain platform integrity and user safety. The position requires sound judgment, attention to detail, and the ability to work with sensitive content in a structured and policy-driven environment. You will contribute directly to protecting users and supporting a high-quality online experience by identifying violations, escalating complex cases, and ensuring consistent enforcement. Working in a dynamic, international setup, you will collaborate with moderation and policy teams across multiple regions. This is a highly impactful role where accuracy, fairness, and consistency are essential.

Accountabilities

Responsibilities

In this role, you will help maintain a safe online ecosystem by reviewing, analyzing, and moderating user-generated content in line with platform policies and safety standards. Your responsibilities will include:

• Reviewing and moderating user-generated content to ensure compliance with internal policies, community guidelines, and legal requirements.
• Identifying and flagging content related to hate speech, fraud, misinformation, or other policy violations.
• Applying moderation rules consistently while making fair, objective, and well-documented decisions.
• Escalating complex, ambiguous, or high-risk cases to senior moderators or specialized policy teams when necessary.
• Following established workflows and moderation procedures to ensure accuracy and operational consistency.
• Meeting productivity and quality benchmarks while maintaining high attention to detail in sensitive content review.
• Safeguarding user privacy and maintaining strict confidentiality when handling sensitive or restricted material.

Requirements

The ideal candidate is detail-oriented, resilient, and comfortable working with sensitive digital content in a fast-paced moderation environment. You should be able to apply guidelines consistently while exercising sound judgment in nuanced cases. Key qualifications include:

• 6 months to 1 year of experience in compliance, trust & safety, regulatory support, or related content review roles (preferred).
• Strong attention to detail with the ability to accurately assess large volumes of user-generated content.
• Basic understanding of content moderation systems, workflows, and online community guidelines.
• Awareness of cultural context and its impact on interpreting online content appropriately.
• Strong written and verbal communication skills in English, including clear documentation of moderation decisions.
• Ability to remain objective and composed when reviewing sensitive or potentially disturbing content.
• Familiarity with digital platforms and an interest in online safety and community standards.

Benefits

• Fully remote work arrangement from home
• Paid vacation and sick leave
• Learning and professional development programs
• Access to sports and wellness initiatives
• Opportunity to work in a global, market-leading eCommerce environment
• Collaborative, friendly, and supportive team culture
• Exposure to international operations and digital trust & safety practices

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.