National Sales Manager Full Time NEW

Position: National Sales Manager (in-house and small meetings team)

Department: Sales (06)

Exemption Status: Exempt

Position Reports to: Director, Sales

Location: In-person position working in the Atlanta office

General Description

The national sales manager is responsible for the selling and marketing of Atlanta & Georgia as a premier destination for group meetings utilizing 400-999 rooms on peak night.

Responsibilities

• Prospect potential meeting business: telemarketing, regularly trace existing accounts for future solicitation and utilize various resources to include ACVB satellite sales reps, Atlanta based influencers of association and corporate meetings, third party facilities and hotels
• Qualify leads to include identification of group schedule
• Send leads to hotels and execute appropriate follow-up
• Maintain ongoing communication with clients, hotels, and related vendors regarding changes, updates, decision dates, etc.
• Serve as the intermediary and/or make bid presentations for destination/site selection committee
• Coordinate and conduct site inspections
• Distribute definite booking information to all parties involved in the lead process
• Represent ACVB at trade shows and related events as directed (coordinating the participation of Atlanta hospitality industry partners, set-up/breakdown of trade show booth, etc.)
• Make regular sales calls to prospective and existing customers

General Administration & Management

• Manage programs, projects and expenses according to ACVB guidelines
• Supervision of assigned coordinator to include coaching, mentoring and performance management

Other Related ACVB Activities

• Maintain a positive working relationship with ACVB members
• Document all account details and activity in CRM
• Maintain current knowledge of member hotels (inventory), venues, restaurants and attractions
• Attend ACVB, member, and hospitality related events as directed
• Maintain active participation with assigned professional organizations
• Provide additional support to department projects and related ACVB programs as directed
• Stay up-to-date with hospitality industry trends

Qualifications

• Education – Minimum high school diploma or equivalent; college degree strongly preferred
• Work Experience – Minimum 3 years of experience in hospitality related sales
• Knowledge, Skills and Abilities
• Strong communication skills (oral and written)
• Strong sense of time management with the ability to take initiative, work well under pressure and meet deadlines
• Proficient in Microsoft Office and CRMs
• General knowledge of Atlanta’s hospitality industry with an emphasis on the hotel inventory in the Downtown, Midtown and Buckhead areas

Core Competencies (areas reviewed in annual performance evaluation)

• Communication skills
• Problem solving
• Teamwork
• Customer service
• Management

Additional Information

• Work hours
• Monday – Friday (moderate early morning, late evening, and weekend work)
• Work environment
• Standard, temperature-controlled office environment with moderate, office noise level
• During site visits work environment changes depending on location: hotel, restaurant, convention facilities, airplane, and related travel and event venues
• Physical requirements – The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Where applicable, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Moderate lifting up to 15 lbs
• Position requires significant amount of walking/standing during site visits, trade shows and related sales activity
• Position requires significant amount of driving during site visits
• Travel
• 10 to 25%