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Key Responsibilities
Pre-Opening Leadership
- Lead development and execution of the pre-opening critical path (18-month timeline)
- Coordinate with ownership, developers, and hotel operator on project milestones
- Participate in design and layout reviews to ensure operational efficiency
- Oversee preparation of pre-opening and operating budgets, forecasts, and ramp-up plans
- Ensure alignment with brand standards and operational requirements
Operations & Opening Execution
- Oversee readiness of all operational areas, including Rooms, F&B (Internal and External), and support departments
- Ensure implementation of key systems (PMS, POS, accounting, distribution platforms)
- Lead soft opening and grand opening execution
- Monitor service delivery and guest experience from day one
Sales, Marketing & Positioning
- Collaborate with sales and marketing teams on pre-opening strategy and market positioning
- Support condo closing efforts with operational input, as needed
- Assist in developing pricing strategies and distribution channels
Condo-Hotel & STR Program Management
- Establish and oversee the rental program structure and policies
- Develop owner communication and engagement strategies
- Coordinate with HOA, legal teams, and property management
- Develop SOP for all departments
- Monitor rental pool performance and reporting
Financial & Operational Performance
- Track performance against budget, GOP, and revenue targets
- Support optimization of ADR, occupancy, RevPAR, and rental yield
- Ensure cost control while maintaining service quality
Leadership & Stakeholder Management
- Partner with the hotel operator on recruitment and organizational structure
- Provide oversight and direction to department leaders
- Serve as a key point of contact for ownership and stakeholders
Qualifications
- 7+ years of experience in hotel operations, with pre-opening experience required
- Proven experience in at least one full hotel opening cycle
- Experience with condo-hotel, mixed-use, or STR-based properties strongly preferred
- Strong financial acumen, including budgeting and forecasting
- Experience working with hotel systems (PMS, POS, RMS, distribution platforms)
- Demonstrated ability to manage multiple stakeholders (ownership, developers, operators)
- Strong leadership, communication, and organizational skills
Preferred Experience
- Experience in the Miami / South Florida market
- Background with branded or lifestyle hotel concepts
- Experience working with third-party operators and HOAs
What We Offer
- Opportunity to lead a high-profile hotel pre-opening project
- Competitive compensation and benefits package
- Career growth within a dynamic and growing organization
